THE BACK OFFICE BLUEPRINT AUDIT
SECTION 1: GENERAL BUSINESS INFORMATION
Business Name
*
Business Owner Name
*
First Name
Last Name
Email Address
example@example.com
if any Extra Partners, list below.
First Name
Last Name
Business Website - if applicable
Industry/Niche
What is your services or products that you offer?
*
How long has your business been operating?
*
Please Select
0-1 year
2-3 years
4-5 years
6+ years
Business Structure:
*
Please Select
Sole Proprietor
☐ LLC
S-Corp
C-Corp
Partnership
Nonprofit
Do you have a team?
*
Just Me.
1-3 People
4-10 People
11-25 People
26+
What is your biggest operational challenge right now?
*
Please Select
Lack of structure and organization
Inefficient processes and workflows
Struggles with hiring and team management
No automation or technology integration
Difficulty tracking finances and expenses
Poor communication between team members
List any other issues that you may be encountering.
SECTION 2: BUSINESS PROCESSES AND WORKFLOW
Do you currently have documented Standard Operating Procedures (SOPs)?
*
Please Select
Yes, for all areas of the business
Yes, but they are outdated
No, but we have informal processes
No, we operate on the fly
How do you currently track daily tasks and projects?
*
Please Select
A project management tool (ClickUp, Asana, Trello, etc.)
Google Docs or Spreadsheets
Paper notebooks or planners
We don’t have a clear system
What processes take up the most time in your business that you wish could be automated or streamlined?
*
Please Select
Scheduling and client bookings
Invoicing and payments
Customer service and email responses
Team communication and task delegation
Lead follow-ups and CRM management
Do you have a clear onboarding process for new clients or customers?
*
Yes, it’s fully automated and seamless
Yes, but it needs improvement
No, we handle onboarding manually each time
SECTION 3: TECHNOLOGY AND SYSTEMS
What software and tools do you currently use to manage your business? (Check all that apply)
*
Please Select
CRM (HubSpot, Salesforce, Dubsado, etc.)
Project Management (Asana, Trello, ClickUp, etc.)
Accounting (QuickBooks, FreshBooks, Wave, etc.)
Email Marketing (Mailchimp, ConvertKit, ActiveCampaign, etc.)
Scheduling (Calendly, Acuity, etc.)
Payment Processing (Stripe, PayPal, Square, etc.)
None
Do you feel your current systems are helping or slowing down your business?
*
Helping – things are running smoothly
Somewhat helpful, but there's room for improvement
Slowing things down – they are inefficient or outdated
If you could implement one system or tool to improve your operations immediately, what would it be?
A better project management system
A CRM for tracking clients and leads
Automation for repetitive tasks
A stronger financial tracking system
Other
SECTION 4: FINANCIAL OPERATIONS
How do you currently track income and expenses?
*
Please Select
Accounting software
Google Sheets or Excel
A hired bookkeeper/accountant
I don’t have a system in place
Do you have a clear budget and financial forecast for your business?
*
Yes, I review it regularly
I have a budget, but I don’t follow it closely
No, I just track revenue and expenses as they come in
What’s your biggest financial pain point?
*
Managing cash flow
Keeping up with bookkeeping and expenses
Pricing my products/services properly
Invoicing and getting paid on time
SECTION 5: TEAM AND LEADERSHIP
If you have a team, how do you currently delegate tasks?
Please Select
Using a project management tool
Through emails and messages
Verbally in meetings
I struggle with delegation
Do you have a clear hiring and onboarding process?
*
Please Select
Yes, it's structured and repeatable
Somewhat, but it needs improvement
No, I hire as needed without a process
This does not apply at the moment
What’s your biggest challenge when managing a team?
Communication and collaboration
Holding people accountable
Training and onboarding
Keeping track of projects and deadlines
SECTION 6: GOALS AND GROWTH STRATEGY
What are your top 3 business goals for the next 12 months?
*
What do you feel is holding you back from achieving those goals?
*
Please Select
Lack of systems and organization
Not enough time or team support
Unclear strategy or direction
Financial challenges
If you could remove one major bottleneck in your business today, what would it be?
*
*A bottleneck is a situation that stops a process or activity from progressing.
How soon are you looking to implement operational improvements?
*
Immediately
Within the next 3 months
Within the next 6 months
I’m just exploring options for now
SECTION 7: FINAL THOUGHTS
How would you describe your ideal workday as a CEO?
*
What would having a strong, organized back office allow you to do more of?
*
Is there anything else you'd like to share about your business challenges or goals?
*
Submit
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