Survey: How Are We Doing?

East Point Fire
3121 Norman Berry Drive
East Point, GA 30344

Office: (404) 559-6401 | | Fax: (404) 765-1172
Email: Fire@EastPointCity.org
Website: www.eastpointcity.org
Survey: How Are We Doing?
*Please return this form via email, fax or mail to: East Point Fire (see above).
The City of East Point Fire Department is committed to customer service. We would like to hear your comments about your contact with us. Your comments will be forwarded to the Fire Chief and your contact information will only be used to follow up with you about your concerns. We want to provide you the best service possible. Please take a minute to complete this survey. Your opinion matters.
Respondant Name:*
Name of Organization:*
1. Please indicate which event or incident you wish to evaluate:*

Safety PresentationDisaster PreparednessNeighborhood MeetingMedical EmergencyFire/Rescue IncidentOther
Other:*
2. Please give a brief description of the event or incident:*

3. Please select the option that most closely matches your opinion:*

	Very Satisfied	Satisfied	Neutral	Not Satisfied	Very Dissatisfied
During this event or incident, how satisfied were you with our services?
Availability/Timeliness/Response time?
Availability of Fire Prevention Information/Inspection?
Knowledge of Staff?
Courtesy of Staff?
Helpfulness of Staff?
Overall Performance?

4. Comments/Suggestions – How could we improve our service?:*
If you would like a response to this survey, please let us know how to reach you.
Name:
Telephone:
Address:
Fax:
E-mail:
Mission Statement
To provide exceptional city services in the most professional, courteous and effective manner to enhance the quality of life in the City of East Point.
Should be Empty: