2024 Client Satisfaction Survey
Name (NOT REQUIRED)
What county do you reside in:
*
McLennan
Bosque
Ellis
Falls
Freestone
Hill
Johnson
Limestone
Navarro
What services did you apply for (check all that apply):
*
Utility Assistance
Intensive Case Management
Emergency Services
Weatherization
Early Head Start/Head Sart
Other
1. I felt welcomed by EOAC staff members:
*
Agree
Neither Agree nor Disagree
Disagree
2. I was treated with respect:
*
Agree
Neither Agree nor Disagree
Disagree
3. I received the information and/or services that I requested:
*
Yes
No
If you answered no to the above question, please explain:
4. I was informed about services offered by EOAC or other services provided by the local community:
*
Yes
No
Did you encounter any issues with EOAC?
*
Yes
No
If you answered yes to the above question, please explain what happened.
Is there an EOAC staff member that you would like to acknowledge? If so, please provide their name below and reason for the acknowledgement.
5. I would recommend EOAC to friends and/or family:
*
LIkely
Unlikely
6. Please rate your overall experience with EOAC:
*
Very satisfied
Satisfied
Neither satisfied or dissatisfied
Dissatisfied
Very dissatisfied
7. I would be willing to partcipate in a discussion group to help EOAC continue to improve:
*
Yes
No
If you answered yes to the above question, please provide contact information:
8. Please provide any additional feedback regarding your experience with EOAC.
Submit
Should be Empty: