End Of Lease Service

Name *

First Name Last Name

Mobile Number *

Email Address *

Service Address *

Street Address

Street Address Line 2

City State

Postcode

Date The Home Will Be Empty From *

Date

The Last Day The Home Is Available To Be Cleaned *

Date

Thank you for that information!

Now let's work out what services you need. The following questions will ask you to select what is important to you and your price (shown at the end) will adjust autmatically. If you have a particular budget in mind, feel free to toggle about until you are happy!

If you need any assistance, feel free to contact us via our Facebook Page and we will happily help you out.

Kitchen And Dining

Kitchen ($112.50) Butlers Pantry ($75) Dining Room ($37.50) Second Dining Room ($37.50) Polish High Gloss Cupboards ($18.75) Internal Bin Clean ($11.25)

Pantry Clean Out

Standard pantry, 2 doors, approximately 2 metres tall ($72.50) Small walk in pantry or larger than average pantry cupboard ($95) Large walk in pantry ($117.50)

Oven Clean

Stove Top ($69) Internal Oven ($159) Rangehood ($69)

Bathrooms

Main ($112.50) Ensuite ($112.50) Additional/Third Bathroom ($112.50) Additional/Fourth Bathroom ($112.50)

Bathroom Grout

Main ($67.50) Ensuite ($67.50) Additional/Third Bathroom ($67.50) Additional/Fourth Bathroom ($67.50)

Toilets

One ($18.75) Two ($37.50) Three ($56.25) Four ($75)

Bedrooms

One ($37.50) Two ($75) Three ($112.50) Four ($150) Five ($187.50) Six ($225)

Living Areas

One ($37.50) Two ($75) Three ($112.50) Four ($150) Study ($37.50) Toy Room ($37.50)

Laundry

Yes Please ($56.25) Yes Please, and the grout too! ($67.50)

Sliding Doors

One ($22.50) Two ($45) Three ($67.50) Four ($90)

Floors *

Vacuum Only ($20) Vacuum and Mop ($27.50) Dry Mop After Mopping ($16.25) Do Not Vacuum or Mop Floors

Does your home have stairs?

Yes ($37.50) Yes but I am not having my floors cleaned ($16.25) No

Do you have any pets?

Yes ($37.50) Yes but they do not come inside No

TERMS AND CONDITIONS

Should I be home for my End Of Lease Service?

For an End Of Lease Service we ask for the home to be completely empty of all people, pets and belongings. This service should be one of the last things you do before handing over your keys to the real estate agent.

What products will you use in my home?

Every product we bring into your home meets strict company guidelines. Each product must be...

Natural and plant based
Free from bleach and other harsh chemicals
Safe to use in all septic, grey water and recycled water systems
Cruelty Free
Packaged in recycled and/or recyclable packaging
We also look for products that are Australian made by businesses owned by Australians and love when a product is certified organic or vegan.

Do I need to provide anything?

No. Our Home Specialists bring everything they need with them including all supplies and equipment from cloths and cleaning products to their mop and commercial grade vacuum.

How long will my service take?

We do not charge our cleaning services by the hour but instead charge for them as a whole. We find this keeps your Home Specialist focused on the tasks at hand rather than the clock! This means that the time it takes to complete your service and the time your Home Specialist arrives (depending on how long the service before took to complete) may vary.

How do I pay for my service?

All of our ongoing services are paid for using a direct debit system with our partnership company Pay Advantage. This is arranged securely via text message or email and we do not at any time see your bank account or credit card details. All services are paid for in advance to not only protect our incomes but to ensure we have staff available to service your home.

Even though your service needs to be paid for in full before it is secured, please speak to us about a payment plan if finances are a concern, we're always happy to work with you!

I want to use my NDIS funding to pay for my service, can you accommodate this?

We sure can! Please get in touch with us and we can arrange this with you.

I need an invoice for my service. Can you provide this?

You will receive an emailed copy of your receipt for each payment that you make. If you need an invoice for business purposes please speak to our management team. This may be arranged on a case by case basis but is only for special circumstances.

Can I change or cancel my service?

Of course! Please note the following terms for all cancellations or changes...

Any changes or cancellations for my scheduled services must be made no less than 10 business days (2 calendar weeks) in advance. No refunds for changes or cancellations will be made after that time.

I understand that payments are made one service in advance and once payment is made, there will be no refund for changes or cancellations.

What happens on public holidays?

Our business does not trade on public holidays, over Easter and we take some time off over Christmas.

What happens if my scheduled service can not be completed?

We are all human and from time to time our Home Specialists get sick or have an unexpected emergency arise. Our first priority is to replace the person that was rostered to attend your home with another team member. If this is not possible, we guarantee to complete your service within 2 business days.

I have read and agree to the Terms and Conditions as stated in this form *

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Service Price

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