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Defective Returns Request
We are sorry to hear that you're having some trouble with your garment!
10
Questions
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1
Please provide your name and email
*
This field is required.
We'll contact you via this email, and let you know the next steps
Name
Email
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2
Where did you purchase the garment?
*
This field is required.
Our Website
Amazon
Through a stockist
Parade Boutique in Gastown
Parade Boutique on Granville Island
Parade Boutique on Main Street
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3
Which store did you purchase from?
*
This field is required.
Please provide the store name and location.
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4
Do you have your receipt/order number?
*
This field is required.
YES
NO
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5
Please provide proof-of-payment.
A receipt, or even a screenshot of your bank statement works!
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Select files to upload
Max. file size
: 10.6MB
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6
Please provide your order number.
If you're unable to locate your order number, please provide the email that was linked to your purchase.
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7
Please briefly describe the issue.
*
This field is required.
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8
Please upload a picture of the trouble you're having with your garment.
*
This field is required.
Please note, submissions without photos will not be reviewed.
Drag and drop files here
Select files to upload
Max. file size
: 10.6MB
Browse Files
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9
What is your desired resolution?
*
This field is required.
Replacement
Return for refund
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10
Anything else we should know?
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