Complaints & Appeals Form

  • Complaints & Appeals Form

    ABN: 73 114 531 636 | CRICOS Code: 02869G | RTO No: 91256
    • Student details 
    • Type of Complaint/Appeal 
    • Complaints/Appeals relates to:*
    • Are you requesting for extra submissions and/or deadline extensions?*

    • Requests for extra submissions, deadline extensions or any failures to follow unit and/or trainer's instructions ARE NOT reasons to make complaints/appeals

    • Attempts to resolve the complaint/appeal 
    • Have you made any attempt to resolve the complaints/appeals?*

    • Where possible all informal attempts shall be made to resolve the complaints/appeals. This may include advice, discussions, and general mediation in relation to the issue, as follows:

       Area of complaints/appeals

      		  Directly to
       General issues  Student Support Team
       Financial issues  Accounts Department
       Academic issues  Trainer(s)
    • Discussion date*
       / /
    • Details of the complaint/appeal 
    • Date of the event OR the Competency not achieved (CNA) Notification has been sent to you by Student Support Team *
       / /
    • Browse Files
      Drag and drop files here
      Choose a file
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    • Declaration 

    • I *   * declare and acknowledge that:
      -I have read the Complaints and Appeals Policy & Procedures.
      -the information provided and submitted by me on this form along with any supporting documents is accurate in all respects. The provision of incorrect information will remove my right to complaints and appeals and may result in the termination of my enrolment.
      -I agree and give my permission to Evolution to release of personal information for the purpose of solving this complaint/appeal.
      *   Pick a Date*   

    • Outcome 
    • Date
       - -
    • Should be Empty: