PRIVACY CONDITIONS
- Access to personal information about the student may be shared between Evolution Hospitality Institute (EHI) and the Australian Government and designated authorities. This information includes personal and contact details, course enrolment details and changes, and the circumstances of any suspected breach by the student.
- Personal information that has been disclosed to Commonwealth and State or Territory government departments and authorised agencies and National Centre for Vocational Education Research (NCVER) for the following purposes:
- populating authenticated VET transcripts;
- facilitating statistics and research relating to education, including surveys and data linkage;
- pre-populating RTO student enrolment forms;
- understanding how the VET market operates, for policy, workforce planning and consumer information; and
- administering VET, including program administration, regulation, monitoring and evaluation.
- The student agrees for EHI to obtain from a credit-reporting agency containing a personal credit information about the student in relation to credit provided by EHI.
- to assess an application by the student; and/or
- to exchange information with other credit providers as to the status of the student’s credit account, where the student is in default with other credit providers; and/or
- to assess the credit worthiness of the student.
- The student agrees for EHI to obtain further information if necessary, from any relevant educational institution or previous employer or designated authorities as required.
COMPLAINT & APPEALS
- Complaints and appeals should be made and will be addressed consistently with the Grievance, Complaints and Appeals Policy.
- The right to make complaints and seek appeals of decisions and action under various processes, does not affect the rights of the student to take action under the Australian Consumer Law if the Australian Consumer Law applies.
DISCLAIMER
EHI will not accept any liability for any unexpected interruption in services through events such as staff strikes, natural disasters, critical incidents and other similar events and which cause a cancellation of classes.
EHI does not represent or guarantee that the student will:
- be accepted for this application
- successfully complete the studies with EHI.
FEES, CHARGES AND REFUND POLICY & PROCEDURES
Short Course Refund Policy:
- If you are unable to attend the course, please notify Evolution at shortcourses@evolution.edu.au at least two (2) business days prior to the course commencement.
- If you book less than two (2) business days prior to the course program, no refund will be given if you cancel.
- If you do not attend the course or arrive more than 10 minutes late, no refund will be given, and you will be required to book and pay for another course time. Please note that no refund will be given for a no-show.
- Online Course - You will get an instant access to the e-Learning platform. Refund and cancellation are not applicable.