Your appointments are reserved especially for you. Please understand that when you forget or cancel your appointment without proper notice, we miss the opportunity to fill those appointment times and other clients miss an opportunity to receive their services. I understand that unfortunate and unforeseen circumstances arise to prevent you from coming such as debilitating sickness, disease or death. However, Mismanaging schedules, changes in work duties, forgetting appointment, etc. will require the cancellation fees.
A 24 hours’ notice of appointment cancellation and/or changes in desired service(s) is required to avoid being charged full price of service(s).
Saturday appointments require a 48 hours’ notice of appointment cancellation and/or changes of desired service(s) to avoid being charged the full price of service(s).
your appointment via your confirmation email or text within the 24/48-hour window of your appointment or your appointment will be CANCELLED and appointment spot will go to client on wait list.
Arriving 10 minutes late, you will be rescheduled so there is no delay to the next guest and will be required to pay in full for services for which you were scheduled so the daily schedule is not disrupted.
In the event of cancellations received less than 24/48 hours prior to appointment, late arrivals(10 or more minutes) or no shows, a cancellation fee equal to the reserved service booking will incur.