BetterBraces Returns

Product Returns Authorisation Form
Please complete the below form to request a Returns Authorisation Document, prior to returning your goods.

Once your request has been reviewed and approved, the Return Authorisation and detailed return instructions will be emailed to you. A refund will be processed only after goods are received and assessed.

Enovis is not responsible for processing any returns received without a Returns Authorisation.
Contact Name*

First NameLast Name
Contact Email*
example@example.com
Order / Invoice Number - A new form must be filled for every invoice number*
Details of the products:*
Reason for Return*

Incorrect sizeFaulty ProductLate deliveryNo longer requiredIncorrect product orderedGoods damagedOther (Please specify)
Do you have another product to return?

YesNo
Details of the product #2:*
Reason for Return*

Incorrect sizeFaulty ProductLate deliveryNo longer requiredIncorrect product orderedGoods damagedOther (Please specify)
Do you have another product to return?

YesNo
Details of the product #3:*
Reason for Return*

Incorrect sizeFaulty ProductLate deliveryNo longer requiredIncorrect product orderedGoods damagedOther (Please specify)
Do you have another product to return?

YesNo
Details of the product #4:*
Reason for Return*

Incorrect sizeFaulty ProductLate deliveryNo longer requiredIncorrect product orderedGoods damagedOther (Please specify)
Do you have another product to return?

YesNo
Details of the product #5:*
Reason for Return*

Incorrect sizeFaulty ProductLate deliveryNo longer requiredIncorrect product orderedGoods damagedOther (Please specify)
*Note: Enovis do not do exchanges. Should you require a different size or item, please place a new order via the Better Braces website.
Provide further details of the reason for return (damage, fault details etc)
For damaged goods, please upload any proof of damage for assessment. Please note a return for damaged goods will not be approved without photographic proof.

Cancelof
Please read our Returns Policy before submitting your returns authorisation request. Terms and Conditions are available at https://www.betterbraces.com.au/customer-service*

I have read and agree to the terms and conditions stated on the Returns Policy at https://www.betterbraces.com.au/customer-service
Please verify that you are human*
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Product Returns Authorisation Form