2021 Euan's Guide Access Survey

  • Every year the Euan's Guide Access Survey reveals what disabled people and those closest to them think about the standard of disabled access today.

    This survey is bigger than ever before - there is so much that has changed and so much that we would like you to tell us about! 

    The survey will take around 15 minutes to complete but the information you provide is extremely useful and you can skip any questions that you do not feel are relevant to you.

    There are 6 sections:

    1. Covid Concerns and Precautions
    2. Disabled Access
    3. Accessible Toilets
    4. About Euan's Guide
    5. About the Motability Scheme
    6. About You

    Everyone completing the survey gets entered into a draw to win one of five £25 Amazon vouchers.

    Thank you so much for taking part in this year's Euan's Guide Access Survey supported by Motability Operations.

     
     
     
     
     
     
     
     
     
     
     
     
     

  • Section 1 of 6 - Covid Concerns and Precautions

     
  • What concerns do you have about visiting venues, places & spaces post lockdown? This includes visiting shops, food outlets, leisure centres, transport hubs, attractions, overnight accommodation and more. Check all that apply.

  • What will make it easier and safer for you to visit venues, places and spaces post lockdown? Check all that apply.

  • Which, if any, of these types of places / activities are you more likely than normal to visit or do?

  • Which, if any, of these types of places / activities are you less likely than normal to visit or do?

  • How will you find Covid information before you decide to visit?

  • Which of the following activities would you still like the opportunity to participate in virtually or online? Check all that apply.

  • If you are planning on an overnight stay, are you...

  • With the move to contactless payments, has this...

  • Post lockdown, how important is it that you visit somewhere already known to you and that you trust?

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  • In terms of Covid...

  • Section 2 of 6 - Disabled Access

    In this section, we're asking for your thoughts on disabled access in general. 

     
  • What is your main mode of transport?

  • In the past year, do you feel that there has been any change to overall levels of access for disabled people in the UK?

  • Thinking about accessibility, how confident are you about visiting new places?
  • What would help improve your confidence when visiting new places?

  • When visiting a new place, do you try to find disabled access information about it beforehand?
  • If yes, how do you find this information?

  • If you have used a venue's website to check disabled access before visiting, have you ever found the information to be misleading, confusing or inaccurate?
  • Have you ever experienced a disappointing trip or had to change your plans because of poor accessibility?
  • What are the barriers to access that you commonly find when out and about?

  • I am more likely to visit somewhere new if...

  • If a venue has not shared its disabled access information I...

  • How likely are you to share your experiences of disabled access with others?

  • When somewhere has good accessibility do you...

  • When somewhere has bad accessibility do you...

  • In your experience, how would you rate the accessibility of the following types of places?

    In your answers consider what the accessibility has been like when you have visited these places in 2021. Please only complete those that apply to you (where you have visited this type of venue in the past year).

     
  • Pubs and bars
  • Cafes and Restaurants
  • Shops
  • Museums and art galleries
  • Historic attractions
  • Visitor attractions
  • Cinemas and theatres
  • Concert halls and music venues
  • Events and Festivals
  • Hotels
  • Sporting Stadiums
  • Leisure and Sports Centres
  • Transport hubs (e.g. airports and train stations)
  • Outdoor (e.g. parks, trails and nature reserves)
  • Hospitals and healthcare venues
  • Public and council buildings
  • Euan’s Guide will be selecting one National Venue of the Year as well as awarding Regional Venues of the Year. Are there any venues that you feel have gone above and beyond this year in terms of their accessibility?

  • Section 3 of 6 - Accessible Toilets

     
  • Have you ever come across an accessible toilet that you were unable to use?

  • What are the most common problems you encounter with accessible toilets?

  • Have you ever avoided going somewhere because...

  • Have you ever had to use an emergency cord to call for help?
  • How often do you see a red emergency cord that is potentially dangerous in an accessible bathroom? (This could include not having an emergency cord or having a cord that has been cut too short, tied up or put out of the way so that it could not be reached by someone lying on the ground)

  • Section 4 of 6 - About Euan's Guide

    Euan's Guide is the award-winning disabled access charity. We're best known for our disabled access review website where disabled people, their family, friends and carers can find and share reviews on the accessibility of venues around the UK and beyond. 

    Each year we run the Euan’s Guide Access Survey, the UK’s largest and longest running survey of its kind. We also make tens of thousands of accessible toilets safer through our Red Cord Cards.

     
     
     
     
     
     
     
     
     
     
     
  • Have you heard of Euan's Guide before taking the Access Survey today?
  • Have you ever visited somewhere new after reading a review on Euan's Guide?
  • What types of places interest you on Euan's Guide?

  • Do you agree with the following statements? (Please tick all that apply to you and leave any unticked that you do not agree with)
  • Would you be interested in supporting Euan's Guide by

  • Euan's Guide is a registered charity (Charity Number SC045492). Would you be interested in finding out more about our work as a charity and how you can support us?

  • Section 5 of 6 - The Motability Scheme

    The 2021 Euan’s Guide Access Survey is being supported by Motability Operations, the company behind the Motability Scheme, for the first time.

    Through the Motability Scheme those in receipt of an eligible allowance (HRMC of DLA; ERMC of PIP; WPMS or AFIP) can achieve greater independence and everyday freedom by exchanging the qualifying mobility allowance to lease a new affordable car, Wheelchair Accessible Vehicle, scooter or powered wheelchair.

     
     
     
     
     
     
     
     
  • Are you aware of the Motability Scheme
  • How did you come to hear about the Motability Scheme?

  • Do you currently lease a vehicle through the Motability Scheme?
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  • Section 6 of 6 - About you

    You're almost done! We just have a few questions about you. Remember these are all optional.

    Don't forget to enter your email address if you wish to be entered into a draw for one of five £25 Amazon vouchers. 

     
     
     
     
     
     
     
  • Where do you live?

  • When 'out and about', most of the time you are...

  • Are you...

  • Do you use or have experience of:

  • What device do you usually use when using the internet?

  • Do you use any assistive technology to use the internet?

  • Where did you hear about the Euan's Guide Access Survey supported by Motability Operations?

  • I would like to:

  • Thank you very much for your time!
    Euan and the Euan's Guide Team

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