ATTENDANCE Policy
As F45 Training sessions have limited capacity, we have a policy in place designed to discourage members and non-members from “late cancellations” and “no shows”.
Double Sessions
Whilst we believe that if you work hard enough that one session is plenty, we permit members to do back to back sessions with the following conditions:
- Member may only book themselves into the first session, so as to not potentially take the place of another member in the following session.
- Member must ask the trainer if there is space to do the second session, after they have completed the first session.
- Other members will receive priority to take the session, even if they have not booked in themselves, but turn up prior to the warm up commencing.
- Trainer has right of refusal to prevent member from taking the second session, please be emotionally prepared for a “no”
Late Cancellation
The late cancellation window is 120 minutes prior to the start time of your session. If you cancel your session less than 120 minutes before the start time, it is recorded as a Late Cancellation. Why have a late cancellation policy? If a session is completely full, there is opportunity for participants to join a waitlist, in case someone in the session decides to cancel. We believe that a 2-hour notice period for someone on the waitlist is sufficient.
No Show
A No Show is recorded when you have booked in for a session but simply have not show up.
Waitlist
When a session is full, you have the opportunity to join a waitlist. If the session time is the next morning, please be mindful that you may be added to the session during the night whilst asleep. Therefore, please be ready to attend the session in the morning.
Member Penalties
- A “No Show” will incur a loss of 1 day from trial period
- “Late Cancellation” fees are as follows:
- First occurrence in a week = no penalty
- Second occurrence in a week = -1 day from trial period
- Third occurrence and upwards = -1 day from trial period each occurrence
TOWEL policy
It is a requirement of training with us that every member has a suitably sized towel with them at every workout. Your towel must be used at all times throughout the session, to avoid direct contact between you and any surface that you lie on, as well as wiping away that hard earned sweat. Towels can be purchased for $15.
EQUIPMENT POLICY
F45 Gosford takes immense pride in the presentation of our studio to ensure all members receive a premium experience. With this in mind, we expect members to:
- Treat equipment with care and do not drop equipment. Use the equipment as per the exercise on the screens (or approved modification).
- Wipe down equipment after use. You would not appreciate being the person who has to follow on from someone who didn’t.
- Place equipment back into the correct place after use. This is especially important with dumbbells.
- Reload / De-load barbells and sleds. If you added or removed weight for your sets, please be courteous to the member/s following.
By signing this document, I acknowledge that engaging in physical activity may carry some risks to my health. I release F45 Training Pty Ltd, it’s affiliates, franchisees, licences, directors, agents, personal trainers, staff and sub-contractors of any liability for loss or injury, which I may suffer whilst participating in any activities however otherwise caused. I have been advised that it is in my best interest to complete a physical examination by a registered medical practitioner to confirm that I am fit and able to engage in strenuous and prolonged activities. I recognise that the instructor is not able to provide me with medical advice with regard to my fitness, and that this information is used a guideline to the limitations of my ability to exercise. I have answered questions to the best of my ability and understand the advice above. I agree to disclose any physical limitations, disabilities, ailments or impairments which may affect my ability to participate in fitness programs hereon. I agree to allow F45 Training to use pictures, videos or the like for potential marketing material. I also understand that all activities in any fitness program are optional and I may stop at any time.