Intruder Commissioning Form (No Hardware needed)

Intruder Commissioning Questionnaire

Use this form to tell us all the information about the site you're commissioning. If you need a different form, please visit the Farsight Security Services forms page. www.farsight.co.uk/monitoring-forms

Preliminary question
What option would you like?*

Option 1: I want to add key holder information to this formOption 2: I do not want to add key holder to this form

S1. Site details
Site Name
Phone Number
Enter area code if no fixed landline
Address

Street Address

Street Address Line 2

CityCounty

Postcode
Who is your maintainer / installer?
What 3 word address (Optional)
What 3 words divided the world into 3-metre squares and gave each square a unique combination of three words. It’s the easiest way to find and share exact locations.

Find out more about how What 3 Words is helping emergency services HERE

S2. Customer details
Who is the primary customer to Farsight?

The siteThe installer

S4. Site contacts and key holders
Section Help:

ShowHide
Section help:

A site contact this person is not contacted in an emergency but might want to know what is going on with the site

A Keyholder we will contact this person in an emergency and they might need to attend the site to meet emergency services. They will require access to the site out of hours.

Fault reports are created if we spot any problems with your equipment, they can be delivered to a site contact via SMS or Email.

Incident reports are created after an incident has taken place on your site, they can be delivered to a site contact via SMS or Email.

Verification Password this password is to verify the person we are speaking to is genuine, we ask for this password before discussing anything with them
Data Controller nominating a site contact as a data controller means we will only reveal specific data to this contact like keyholder details.

If you have any questions click HERE for help
How many site contacts do you want to add? (keyholder section to follow)
Contact number 1
Name

First NameLast Name
Email
example@example.com
Receive by email
Phone Number
Please enter a valid phone number.
Receive by sms
Verification password
Is this person a data controller?
Is his person a key holder?
Contact number 2
Name

First NameLast Name
Email
example@example.com
Receive by email
Phone Number
Please enter a valid phone number.
Receive by sms
Verification password
Is this person a data controller?
Is his person a key holder?
Contact number 3
Name

First NameLast Name
Email
example@example.com
Receive by email
Phone Number
Please enter a valid phone number.
Receive by sms
Verification password
Is this person a data controller?
Is his person a key holder?
Keyholders (Max 3 Min 1)
Keyholder 1

First NameLast Name
Phone Number
Please enter a valid phone number.
Alt. Phone Number
Please enter a valid phone number.
Verification password
Notes
Keyholder 2 (optional)

First NameLast Name
Phone Number
Please enter a valid phone number.
Alt. Phone Number
Please enter a valid phone number.
Verification password
Notes
Keyholder 3 (optional)

First NameLast Name
Phone Number
Please enter a valid phone number.
Alt. Phone Number
Please enter a valid phone number.
Verification password
Notes
Addition information

S6. Intruder questions
Does this site comply with BS 8243?

YesNo

How do you want us to handle the early open or closed overdue? Fill out all that apply:

	Response When Set	Response When Unset	Notes
Early Open
Close Overdue

Mon-Fri Open time

Hour Minutes

AM/PM Option
Weekend Open time

Hour Minutes

AM/PM Option
Mon-Fri Close time

Hour Minutes

AM/PM Option
Weekend Close time

Hour Minutes

AM/PM Option
Time interval to generate early open
60 mins is our standard waiting time
Time interval to generate close overdue
60 mins is our standard waiting time
Do you want us to carry out panel resets?

YesNo
What make of panel do you have that requires a remote reset?
E.g. Honeywell, Texecom etc

S7. Emergency service details (URN)
What is the intruder URN?
What is the hold up alarm URN?
What police authority operates in your area?
Note: 999 will be used for all sites with no URN and only after visual verification.

S8 Transmission Details and Alarms
What signalling protocol are you transmitting to us?

SIAContact IDFast Format
If known please provide the ARC ID

CSL: What signals should we expect to receive and how do you want us to handle them?

	Active	Response When Set	Response When Unset	Notes
Fire
Hold Up
Intruder Unconfirmed
Intruder Confirmed
Open/Close
AC Mains Fail
Zone Omit
Low Battery
System Fault
General Tamper
Polling Failure
LAN Path Failure
Radio Failure
PSTN Failure

SIA: What signals should we expect to receive and how do you want us to handle them?

	Active	Response When Set	Response When Unset	Notes
Fire
Hold Up
Intruder Unconfirmed
Intruder Confirmed
Open/Close
AC Mains Fail
Zone Omit
Low Battery
System Fault
General Tamper
Polling Failure
LAN Path Failure
Radio Failure
PSTN Failure

Contact IDFast Format What signals should we expect to receive and how do you want us to handle them?

	Active	Response When Set	Response When Unset	Notes
Pin 1 Fire
Pin 2 Hold Up
Pin 3 Intruder Unconfirmed
PIn 4 Open/Close
Pin 5 AC Mains Fail
Pin 6 Zone Omit
PIn 7 Intruder Confirmed
Pin 8 System Fault
Pin 9 Blank
Pin 10 Blank
PIn 11 Blank
Pin 12 General Tamper
Pin 13 Polling Failure
Pin 14 LAN Path Failure
Pin 15 Radio Failure
Pin 16 PSTN Failure

Additional information
Anything not listed above please enter in this box.

S9. Monitoring details
Site Password
This is a generic site password that can be used by multiple people who might have privilege to access the site or control its arming and disarming. It should not be used by the Data Controller to gain access to sensitive site information.
Is this site being transferred from another station?
Who is the other station?
Reason for leaving?
Anything else we should know about?
E.g. Please give us as much information as possible about the site. Does the site hold high value stock anywhere? Have they recently been broken into? etc

S10. Declaration
The information requested on this form allows us to provide services in accordance with our agreed procedures & terms and conditions. (please refer to our Terms & Conditions and Quick Reference Guidelines for further information). We use the information to ensure that the nominated individuals receive the necessary information at the correct times.

Please complete the form in as much detail as possible and contact us if you require any further information.

Call or email us: 0845 37101 or central.station@farsight.co.uk

Declaration:

I certify that the information I am about to provide is true and complete to
the best of my knowledge. I am aware that if such information has been falsified this could lead to the security of my site being compromised.
Signature

Clear
Print name
Date

DayMonthYear
Date
Position
Your Email
Add an email address to receive a copy of this form.
Registered Office: The Observatory, Leofric Square, Vicarage Farm Road, Peterborough, PE1 5TP

Tel: 08453 710 101 | www.farsight.co.uk

Have any questions or feedback click HERE for help.
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Intruder Commissioning Questionnaire