CCTV Unit Change Request Questionnaire Logo
  • CCTV Unit Change Request Questionnaire

    CCTV Unit Change Request Questionnaire

    Use this form to tell us all technical information about the CCTV equipment you're changing
    • S1. Site details  
    • S2. Changes to remotely monitored CCTV equipment  
    • In this section, we need to know what changes you have made to the CCTV devices.  This might be a DVR, or NVR or maybe a VMS, swap.  You might have added individual IP Cameras. You might have a separate audio system that will also need listing.

      Tell us how many devices you want to add and we will ask for the Make, IP Address, Port Number and the Username and Password for each one.

      If we're connecting to the IP Cameras directly each camera is classed as a device and will need adding to the form with its unique credentials.

      If you have any questions click HERE for help

    • In this section, we will ask you about the new cameras and the alarms on the site. Tell us how many cameras you have added then we will ask for information about each one. 

      If you have any questions click HERE for help

    • Note: Use our continuation form to add more than 20 cameras click HERE

    • S3. Updated plan\map  
    • The updated site planmap should include any new equipment installed and the following:

      All roads and footpaths

      All buildings and any relevant adjacent buildings

      All cameras (please number) 

      All detection zones 

      All audio zones (please number)

      We accept .VSB .VSD .JPG .BMP and .PNG file formats. 

      A site planmap is required for the site to pass our soak test. 

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    • S4. Recommendations and declaration  
    • Please note:

      All sites require a successful walk test as described in BS8418:2015 section 6.3.2 this must take place before we start monitoring any new equipment. A walk test can be carried out between 9-5 pm Mon-Fri call on 0845 371 0101

      Any equipment not declared on the form will not be monitored any future changes to the site must be sent to Farsight in writing and tested with us. 

      The information requested on this form allows us to provide services in accordance with our agreed procedures & terms and conditions. (please refer to our Terms & Conditions and Quick Reference Guidelines for further information). We use the information to ensure that the nominated individuals receive the necessary information at the correct times. 

      As you have a contract directly with the End User to which Farsight is not a party we would advise you to notify these changes directly to them as soon as possible.

      Please complete the form in as much detail as possible and contact us if you require any further information. 

      Call or email us: 0845 3710101 or central.station@farsight.co.uk

      Declaration:

      I confirm that the system is installed as per the design specification and I have tested all the detection devices, cameras, and audio components.

      I certify that the information I am about to provide is true and complete to
      the best of my knowledge. I am aware that if such information has been falsified this could lead to the security of this site being compromised:

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    • Registered Office: The Observatory, Leofric Square, Vicarage Farm Road, Peterborough, PE1 5TP

      Tel: 08453 710 101 | www.farsight.co.uk 

      Have any questions or feedback click HERE for help. 

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