PRACTICE ANALYSIS QUESTIONNAIRE
Date Picker Icon
Number of Providers
Are you looking grow (Locations), within the next year?
Claims per month (Average)
When was the last time your claims were reviewed by a certified coder?
How do you currently process claims in your office?
If outsource billing: What company do you use?
Do you have access to their system?
How do you get your claims info / EOB's to them?
How much do they charge? What is the percentage of collections
If billing in house: What billing system is being used?
What are your monthly clearinghouse + billing system + software support fees?
How many insurance claims are you filing per month?
If yes, how many a month?
On average practices suffer a 15 to 30% claim rejection, denial or non-payment rate. Would you say you are about average?
Are there any areas of your practice that you would like to enhance performance / efficiency?
How much on average is collected per month from Insurance companies? (Total Revenue)
What Practice Mgmt. / Scheduling System does your office use?
Do your patients have ability to request appointments online?
If no, how do your patients currently schedule appointments?
Do your patients have the ability to fill out patient registration PRIOR to visit?
If yes, how exactly?
Do you have a patient portal?
What is your current process for confirming patient appointments (automated/ manual)?
How many staff hours are spent daily on confirming patient appointments?
What is your current process for verifying insurance eligibility prior to NEW patient visits (automated/ manual)?
What is your current process for re-verifying insurance eligibility prior to established patient visits (automated/ manual)?
How many staff hours are spent daily on verifying eligibility?
Check In Process
Can your patients fill out/ review paperwork prior to seeing physician?
Do your patients have the ability to make payments online?
What is your current process for providing patients medical records (automated/ manual)?
Do your patients have the ability to obtain their medical records online?
Does your practice currently use an EHR?
If Yes: What EHR/EMR system do you use?
What is your monthly subscription / update annual fees?
What is your per user fee?
Have you looked at any other EHR’s systems?
If yes, which ones?
If No: Why Not
If No: Are you interested in updating to an EHR system?
If yes, which ones? What specific features are you interested in (if any)?
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