You as a client need to know:
Luv Your Petz operates as a team-based company. We cannot guarantee which sitter will perform your service. We do strive to keep your sitter the same. Occasionally, it just isn't possible. In your portal, you will be able to see which sitter performed each service.
We strive to return messages within 48 hours. If you have an emergency, please state so when you contact us.