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Ticket ID
Name *
Email Address *
example@example.com
Request Category *
What best describes your question or concern?
Furbo Account *
Your Furbo account can be found in the account page in your app.
Do you have Furbo Dog Nanny Subscription?
What is the status light shown at the bottom of your Furbo? *

White Light Green Yellow Blue Purple Red No Light
Furbo Serial number
FBCH********* (OPTIONAL)
Order Number
Description *
Please try to be as specific as possible. For product issues, include any additional details you think may be relevant, such as troubleshooting steps you've taken and picture, videos and screenshots of the error. Use the file attachment button below.
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