Reservation Confirmation Forms are processed in the order they are received. A confirmation email will be sent detailing your reservation to the contact person listed on the Ticket Request Form via email within 5 business days. Please call 916-608-6888 if you do not receive your confirmation within one (1) week.
Forms of Payment Credit cards accepted include VISA, MasterCard, and AMEX. Multiple checks or credit card numbers will not be accepted. Cash will only be accepted at the window of the ticket office located at the Harris Center for the Arts.
Purchase Orders Completed purchase order must be received by Harris Center for the Arts at least 30 days prior to event in order to hold seats.
Full payment is due 30 days prior to event. Failure on behalf of the customer to submit the final payment due by the dates given may result in immediate release of all seats on hold. Tickets will not be printed and released to the customer until the group order is paid in full. You are responsible for confirming your final numbers and submitting payment.
Adding Seats (to an existing order) Groups can request additional seats pending availability, with full payment due at the time of the request.
Reducing Seats After full and final payment has been received, no changes to the order will be honored. All sales are final.
Cancellation Policy All group sales are considered final. No refunds or exchanges will be honored. Cancellation of a group order prior to final payment due date will result in the forfeiture of deposit.
How and when do I get my tickets? Orders will be processed when full payment is received. Your tickets will be emailed to you in the form of a single sheet detailing your total numbers and payment information. Also included in the email will be a map of Folsom Lake College with parking information for cars and buses. BE SURE TO BRING THIS INFORMATION WITH YOU TO THE EVENT to show proof of payment and attendee details.
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