Cancel and Refund
Refunds are of course still possible. However, it takes time to process every request individually, and we appreciate your patience and understanding.
Please be aware that all exhibition costs will be honoured on our new dates, and that you will benefit from transferring your booking to the rescheduled event.
The postponed event is currently scheduled on the same weekend in 2021 at the same venue, where we will be presenting our usual mix of Japanese culture, food, fashion, performance and cosplay.
For our supporters who are able to transfer to the rescheduled dates, we are offering priority service, including additional online promotion, monthly competitions and giveaways, and more benefits.
If you would still like to request a refund, despite these exclusive bonuses and benefits, please use the form below.