We expect that all vendors (participants in our markets) will treat fellow vendors and customers with respect. By accepting the Terms and Conditions you are agreeing to be respectful and supportive of other vendors and all customers. We reserve the right to immediately revoke your invitation and ask you to leave if we feel that you have breached this agreement. Should this happen we will not issue a refund, but you will be given the chance to explain your actions.
We will always do our very best to create amazing markets. This is certainly the reputation we wish to keep. But we do want you to know that we are only responsible for the arranging and promoting of the event. We will also promote as many makers as we can running up to the event. But you are ultimately responsible for the success of your market experience. We make no guarantee of sales, new social media followers or a wider audience.
We ask for all makers that participate in the markets to also do their part to promote the market. If you want your followers to know that you'll be in a market, then it's your job to tell them, not ours. We will focus on promoting the event as a whole, we are not at all responsible for how much you sell, or how much you enjoy the market. That bit is up to you.
Should the market be cancelled for any reason, fire, flood, pandemic, we will inform you as soon as possible. We cannot guarantee that you will receive a full refund, although we will try where possible to do that. However we do not arrange these events to make a large profit, we do it because we love to promote handmade products. This means that once we have paid for the necessary equipment, the venue rental fees, and the marketing expenses, there is very little extra. If we have already paid all of these and a market gets cancelled then we really have no way to issue a refund. Just for the record, this has never happened, and if it did we would do our very best to find a solution that both parties are happy with. But we do have to add this bit into the ts & cs ;)