Volunteers are an essential part of the ministry of Hope Pregnancy Centers. By serving as part of the Hope Care Team, you help create a welcoming and compassionate environment where every client can experience dignity, practical support, and genuine care. Your willingness to serve plays a meaningful role in how families encounter hope during a vulnerable moment in their lives.

This agreement helps clarify the shared expectations, responsibilities, and values that guide how we serve together. Our goal is to ensure every volunteer is equipped, supported, and connected to the mission while strengthening the client experience and the daily work of the centers. We serve in unity with the ultimate purpose of extending hope to all who walk through our doors.

Areas of Service

• Nurse Volunteer / Ultrasound scanner:  Service in this role is limited to licensed medical professionals and is subject to approval by the Nurse Manager and Medical Director.
• Hospitality: Welcoming clients, offering water or refreshments, helping create a calm and comfortable environment.
• Hannah’s Closet Support: Organizing baby items, folding clothes, inventory assistance. Helping clients shop and offering prayer.
• Client Follow-Up & Ministry Support: Pregnancy loss care, parenting class connection, permission-led prayer support.
• Prayer Team: Interceding for abortion-minded and vulnerable clients, staff, and ministry needs.
• Church Liaison Support: Communicating practical needs (diapers, wipes, etc.) with local church partners.
• Facilities & Operations: Light cleaning, organizing, filing,  restocking supplies, unloading donations, or running needed items between locations.
• Ultrasound Chaperone: Being a loving presence during a client’s ultrasound.
• Client Advocate / Fatherhood Coach: In limited cases, previously trained Volunteer Advocates may continue serving in that capacity with the approval of the Center Director and Program Director. This requires additional training through Care Net's Compassion Hope & Help Cirriculum.

Hope Pregnancy Centers | Volunteer Care Team Agreement

This agreement outlines the expectations, responsibilities, and commitments of individuals serving as volunteers with Hope Pregnancy Centers (“Hope” or “the Ministry”). By signing below, I acknowledge and agree to the following:

1.       Mission Statement 
We believe every human life begins at conception and is worthy of protection. Hope Pregnancy Centers offer Christ-centered support to women and men navigating pregnancy, providing life-affirming guidance and post-abortion healing through our community of centers, churches, and partner organizations. 

Vision Statement 
Hope Pregnancy Centers envisions a community where pregnancy decisions lead to life, families are strengthened through Christ-centered support, and generations are impacted by the truth of the Gospel. 

2. Statement of Faith

Hope Pregnancy Centers is a Christian ministry. Volunteers must affirm and agree not to contradict the following core beliefs while serving:

1. We believe the Bible to be the inspired, the only infallible, authoritative Word of God.

2. We believe that there is one God, eternally existent in three persons; Father, Son and Holy Spirit.

3. We believe in the deity of our Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning

death through His shed blood, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory.

4. We believe that for the salvation of lost and sinful man, regeneration by the Holy Spirit is absolutely essential, and that this salvation is received through faith in Jesus Christ as Savior and Lord and not as a result of good works.

5. We believe in the present ministry of the Holy Spirit by whose indwelling the Christian is enabled to live a godly life and to perform good works.

6. We believe in the resurrection of both the saved and the lost; they that are saved unto the resurrection of life and they that are lost unto the resurrection of damnation.

7. We believe in the spiritual unity of believers in our Lord Jesus Christ.

CareNet’s Statement of Faith, adapted from the National Association of Evangelical’s statement of faith.

Volunteers are expected to serve in alignment with these beliefs while representing the ministry.

3. Role and Placement

I understand that:

Volunteer placements are determined by the operational and ministry needs of each center.
Volunteers serve as part of the Care Team and are not necessarily placed in direct client counseling roles.
I may be assigned responsibilities in hospitality, operations support, ministry follow-up, prayer support, Hannah’s Closet organization, facilities assistance, church liaison communication, or other areas as needed.
I agree to serve faithfully in the role assigned to me to the best of my ability.
4. Commitment and Training

I agree to:

·        Complete all required onboarding and training prior to serving.

·        Participate in additional training when requested.

·        Commit to at least one consistent five-hour shift per week (unless otherwise approved, such as Hannah’s Closet support).

·        Communicate promptly with leadership regarding schedule changes or absences.

·        Submit to the direction and leadership of Hope staff, including Hope-approved materials usage for resource literature, events, and spiritual guidance such as sharing the Gospel.

5. Code of Conduct

I understand that by being a part of the Volunteer Care Team, I am an ambassador to the ministry of Hope Pregnancy Centers. I agree to uphold the integrity, mission, and Christ-centered values of the organization in both word and action.

To the best of my ability, I will:

·        Exercise Christlike servanthood.

·        Maintain a gracious and positive spirit.

·        Refrain from gossip, slander, divisive speech, or conduct that undermines unity.

·        Treat clients, staff, volunteers, and community members with dignity and respect.

·        Conduct myself in a manner that reflects honor and integrity both on and off site.

I understand that failure to uphold these standards may result in dismissal from volunteer service.

6. Confidentiality

Due to the sensitive nature of our services, strict confidentiality is required.

I agree that:

·        All client information (verbal, written, digital, or observed) is confidential.

·        I will not disclose names, stories, circumstances, medical information, or identifying details of any client outside authorized ministry communication.

·        I will not access or share client information unless authorized to do so.

·        Confidentiality extends beyond my term of service.

I understand that breach of confidentiality may result in immediate dismissal and potential legal consequences.

7. Boundaries and Client Interaction

I agree to:

·        Follow all ministry policies regarding client interaction.

·        Offer spiritual conversation or prayer only in accordance with ministry guidelines and with client consent.

·        Avoid providing medical advice, counseling, or guidance outside my assigned role.

·        Refer all complex client needs or concerns to appropriate staff.

8. Safety and Compliance

I agree to:

Comply with all safety procedures and operational policies.
Submit to any required background checks.
Immediately report concerns related to safety, misconduct, abuse, or policy violations to leadership.
Maintain appropriate boundaries in all relationships within the ministry.
9. Use of Property and Representation

I agree to:

·        Use ministry property, materials, and facilities responsibly.

·        Not represent Hope Pregnancy Centers publicly (including online or on social media) without authorization.

·        Seek approval before sharing ministry-related photos, stories, or content.

10. At-Will Volunteer Service

I understand that volunteer service is at will. Hope Pregnancy Centers may release a volunteer at any time, with or without cause. Likewise, I may discontinue my volunteer service at any time.

 

Acknowledgment

By signing below, I affirm that:

·        I have read and understand this Volunteer Agreement.

·        I agree to abide by the mission, Statement of Faith, policies, and expectations outlined above.

·        I commit to serving faithfully as a member of the Hope Care Team.