I Love Travel Company Travel Advisor Terms & Agreements
This Independent Contractor Agreement (“Agreement”) is entered into between the I Love Travel Company, LLC (“ILTC”), a limited liability company with its principal place of business at 1429 W Floyd Baker Blvd #130 Gaffney, SC 29341, and the individual signing below, hereinafter referred to as the “Independent Travel Advisor” or “ITA.”
Throughout this Agreement, I Love Travel Company and the Independent Travel Advisor may be collectively referred to as the “Parties.”
1. INTRODUCTION, ACCEPTANCE AND DEFINITIONS
1.1 Introduction: ILTC provides host agency resources, supplier access, commission processing, technology, and industry support to independently owned travel advisors. The Advisor, operating as an independent contractor, agrees to service clients under ILTC in exchange for commissions paid by suppliers. Both Parties enter this Agreement to support mutual business growth.
1.2 Responsibility to Review: The Advisor agrees to review and adhere to ILTC policies, procedures, and guidelines, which may be updated as needed. By signing, the Advisor accepts all current and future revisions and is responsible for staying informed of changes.
In the event of significant changes to this Agreement or related policies, ILTC will provide a 30-day online notice. If you do not agree with a major update, your sole option is to return all ILTC materials and cancel your Agreement (see Termination and Cancellation). By signing, you also confirm that you are at least 18 years of age.
1.3 Acceptance and Effective Date: This Agreement becomes effective upon ILTC’s receipt of your acceptance and Accreditation Fee. It remains in force for one (1) month and automatically renews month-to-month unless either Party provides notice of non-renewal before the end of the term. Renewal is conditional upon compliance, and by allowing automatic renewal, the Advisor authorizes ILTC to charge the Monthly Access Fee to the card on file. By signing, the Advisor acknowledges they have read, understand, and agree to all terms of this Agreement.
1.4 DEFINITIONS
Commissions: “Commissions” refers to payments made to either Party by Suppliers as compensation for Bookings.
“Total Commissions” denotes the full amount of Commissions, minus any discounts, gifts, or added amenities.
“Agent Commissions” represents the Agent’s portion of the Total Commissions earned in exchange for providing Services.
“Booking” refers to travel reservations arranged by the Agent on behalf of Customers.
“Customer” denotes any traveler receiving Bookings and related services from the Agent under this Agreement.
“Group Space” describes a reserved block of rooms secured by either Party through a specific Supplier for certain dates, equipment, and pricing, within a defined time frame.
“Services” encompasses the duties and activities performed by the Advisor for ILTC, as outlined in this Agreement.
“Supplier” means any entity providing Travel Services to Customers.
“Preferred Supplier” refers to a Supplier with whom ILTC maintains a registered partnership.
“Travel Services” encompasses travel-related products and services provided by Suppliers to travelers, including but not limited to: air, land, or water transportation; accommodations; car rentals; tours; excursions; entertainment; dining; and similar services for leisure, business, or other travel purposes.
“Advertising” refers to all promotional materials or communications shared via online, print, or broadcast media, including but not limited to platforms such as Facebook, LinkedIn, YouTube, and other social media sites.
“Credentials” refers to ILTC-issued professional identifiers, codes, or registrations authorizing the sale of Travel Services, including but not limited to CLIA and IATA/IATAN credentials.
“ILTC Resources” includes the tools and support provided by ILTC for travel advisors—such as market access, preferred rates, payment processing, ILTC Systems, and other forms of industry support—made available to the Agent under this Agreement.
“ILTC Systems” represents the technology platform and all related resources owned and operated by ILTC, including but not limited to the Advisor Tools webpage provided to the Agent under this Agreement.
“Effective Date” is the date this Agreement becomes effective, as specified at the beginning of the document.
“Intellectual Property Right” encompasses any trade secrets, patents, trademarks, trade names, copyrights, inventions, and other intellectual property rights enforceable under any jurisdiction’s laws, whether applied for, granted, or not.
“Software” refers to the software components of ILTC Systems in object code, including all updates, enhancements, and supporting documentation provided to the Advisor under this Agreement.
“Term” represents the initial term and any renewal periods of this Agreement.
“Trademarks” refers to any trademarks, service marks, trade names, and copyrights belonging to ILTC, including the “ILTC” name, brand, and logo, regardless of registration status and as they exist from time to time.
2. Purpose and Scope of Services
2.1 Purpose: This Agreement sets forth the terms under which the Independent Travel Advisor (ITA) shall perform travel booking services as an independent contractor of ILTC, representing its brand while independently operating their own travel business.
2.2 Scope of Services: As an Independent Travel Advisor, you agree to promote and sell travel services through ILTC and comply with all ILTC policies and updates published on its website. You may identify yourself as an “Independent Travel Advisor/Agent affiliated with ILTC,” but may not use ILTC or vendor trademarks, branding, or promotional materials without prior written approval, which may be revoked at any time. You may market travel using your preferred methods and schedule, provided you act professionally and maintain industry integrity. ILTC maintains a zero-tolerance policy for unethical conduct and may suspend or terminate your access for actions deemed harmful to ILTC. ILTC reserves the right to pursue legal remedies and cooperate with authorities when applicable.
2.3 The Agent agrees to utilize the market access, preferred rates, payment processing, technology, and other industry resources provided by ILTC to carry out Services effectively.
2.4 The Agent will promote and offer Travel Services to the public at their discretion, using their own judgment.
2.5 In delivering Services, the Agent shall conduct themselves in a manner that upholds the reputation of ILTC and avoids actions that could reflect poorly or negatively on the brand.
2.6 The Agent agrees to maintain professional expertise in travel industry products and to uphold a record free from significant customer or supplier complaints.
2.7 Services provided by the Agent must be free of conflicts of interest—fiduciary, professional, or personal—and must not breach any legal obligations to third parties.
2.8 The Agent will perform Services in a timely and diligent manner, in compliance with ILTC’s policies and all applicable laws and regulations, including those related to data privacy and the handling of personal or technical information.
2.9 This Agreement does not establish an exclusive relationship between the Parties.
2.10 Under this Agreement, the Agent may:
2.10.1 Make Bookings through any host agency;
2.10.2 Work with any Preferred Supplier; or
2.10.3 Operate in a manner that may compete with ILTC.
2.11 The Agent agrees not to register with or interact with any non-Preferred Supplier unless prior written approval is obtained from ILTC.
2.12 Nothing in this Agreement shall be interpreted as prescribing a mandatory marketing strategy. The Agent’s obligations regarding specific practices are limited to the terms explicitly stated in this Agreement.
2.13 ILTC will provide the ITA with access to markets, preferred rates, technology support, and other resources necessary for successful travel bookings.
2.14 The ITA may independently promote and sell travel services to clients; however, all bookings must comply with ILTC’s policies and be processed through its approved suppliers.
2.15 The ITA agrees to uphold the reputation of ILTC and to conduct business ethically, avoiding unapproved claims or unprofessional conduct with customers, suppliers, or industry professionals.
2.16 The ITA agrees to review ILTC’s guidelines, which may be updated periodically. Significant changes will be communicated at least 30 days in advance. If the ITA disagrees with such changes, they may terminate the Agreement by returning all ILTC-issued materials.
2.17 The ITA must comply with all applicable laws as well as ILTC’s policies, especially those related to data privacy and industry standards.
2.18 All Customers solicited or served by the Agent under this Agreement are deemed to be clients of the Agent. The Agent acknowledges that ILTC does not act as a party to the sale of Travel Services, does not assume responsibility for the Agent’s representations or actions, and disclaims all liability arising from the Agent’s client interactions, misrepresentations, negligence, or omissions.
2.19 The Advisor acknowledges that they are the sole point of contact and responsible party for each Customer they serve. ILTC does not provide direct client-facing service for the Advisor’s Customers. Advisor is fully responsible for all client communications, accurate quotes, travel documentation, payments, disclosures, and representations made. ILTC assumes no responsibility for errors, omissions, promises made, or advice given by the Advisor. Advisor agrees to indemnify ILTC for any customer claims resulting from their actions or statements.
3. INDEPENDENT CONTRACTOR STATUS
You are considered an independent contractor, not an employee of ILTC. You are solely responsible for all taxes, expenses, premiums, contributions, and other payments related to your income and business activities under this Agreement.
For tax purposes, all applicants for Accreditation must provide ILTC with a Social Security Number or Employer Identification Number, as applicable. If annual earnings exceed $600.00 USD, ILTC will file IRS Form 1099 for Miscellaneous Earnings.
As an independent contractor, you are not eligible for any ILTC employee benefits, including but not limited to paid leave, unemployment or disability benefits, retirement plans, health insurance, or life insurance.
You are also responsible for obtaining and maintaining any required business licenses, permits, or operational approvals, and for ensuring compliance with all applicable laws and regulations.
3.1 The Agent acts as an independent contractor and is not an employee of ILTC.
3.2 The Agent is not eligible to participate in any ILTC employee benefits, including but not limited to insurance, workers' compensation, retirement, vacation, or similar programs.
3.3 The Agent affirms and guarantees that they:
3.3.1 Operate as a separate business entity from ILTC;
3.3.2 Are experienced in providing travel-related services;
3.3.3 Offer their services publicly, including services equivalent or similar to those provided under this Agreement; and
3.3.4 Are prepared to offer such services to parties other than ILTC’s Customers.
3.4 The Agent will:
3.4.1 Operate independently and free from ILTC’s control or direction, except for general advisory supervision;
3.4.2 Retain full autonomy over the methods, timing, scheduling, and location of Services, including setting their own hours, breaks, and time off; and
3.4.3 Cover all costs associated with their workspace, equipment, business forms, office supplies, and any other resources needed to perform Services.
3.5 For clarity, any documentation referencing the Agent’s name must clearly include the statement: “An Affiliate Agent of ILTC.”
3.6 The Agent will not imply or represent that “affiliate” status signifies ownership of, or shared ownership with, ILTC.
3.7 ILTC is not obligated to provide any training, guidance, or instructions regarding the performance of Services.
3.8 The Agent is not required to attend meetings, trainings, or seminars hosted by ILTC.
3.9 The Agent may, at their discretion, pursue professional development within the travel industry, including participation in training or educational offerings provided by ILTC or other entities.
3.10 The Agent is not subject to any sales minimums or quotas under this Agreement. ILTC does not guarantee any level of income for Services rendered. The Agent assumes full responsibility for any income shortfall relative to their operational expenses.
3.11 ILTC reserves the right to conduct background checks on the Agent, including any associated owners, directors, officers, employees, or contractors.
3.12 ILTC and the Agent are not responsible for each other’s debts, obligations, or liabilities, except as specifically outlined in this Agreement. The Agent agrees to indemnify and hold ILTC harmless from any liabilities resulting from actions that violate this Agreement.
3.13 Agents residing outside the United States understand that certain factors—including foreign laws, regulations, taxes, tariffs, shipping costs, currency exchange rates, seasonal differences, and origin/destination logistics—may affect the benefits available to U.S.-based Agents and may reduce or negate specific advantages.
3.14 The Advisor grants ILTC permission to use their name, image, voice, and testimonials in marketing and promotional materials. To withhold consent for a specific event, the Advisor must notify ILTC in writing in advance.
3.15 All inquiries to or from media outlets, government agencies, or regulatory bodies must be directed to ILTC’s Customer Service Department to ensure accurate and consistent messaging that upholds ILTC’s public image.
3.16 In the event the Agent operates through a legal entity (LLC, corporation, etc.), the individual signing this Agreement on behalf of the Agent agrees to be personally and jointly and severally liable for all obligations, liabilities, and indemnification requirements arising under this Agreement.
3.17 The Agent is not authorized to bind, obligate, or make representations on behalf of ILTC. Any such actions shall be deemed unauthorized and may result in immediate termination and indemnification for any resulting losses.
3.18 The Agent may not operate a downline, sub-agency, or permit any third party to act under their profile, credentials, or logins. Violations may result in immediate termination.
3.19 The Agent consents to receive emails, calls, and text messages (SMS/MMS) from ILTC regarding training, operations, commissions, and other relevant updates. Message and data rates may apply. The Agent may opt out of SMS at any time by replying “STOP,” except for messages required for legal or compliance purposes.
4. COSTS, EXPENSES & FEES
For most billing plans, ILTC will charge your designated credit card for the ITA Fee and monthly program access fees. By providing your credit card and accepting this Agreement, you authorize these charges, including any unpaid balances.
You are responsible for keeping ILTC informed of current billing and contact information, including credit card updates, at least five (5) business days before the next scheduled charge.
If a charge cannot be processed, you remain responsible for the balance. ILTC may apply a monthly late fee on amounts over 30 days past due, calculated as the lesser of 1.5% or the maximum rate allowed by law. You are also liable for any collection costs, including court and attorney fees.
Billing issues must be reported within ninety (90) days of the charge. After that, you waive the right to dispute it.
ILTC may update its fees or billing structure with at least thirty (30) days’ notice. If you disagree, you may cancel the Agreement, but no refunds will be issued for the ITA Fee or current Monthly Access Fees.
You are also responsible for any charges from third-party vendors. Continued access to ILTC’s program depends on timely payment of all required fees.
4.1 The Agent will pay ILTC the following fees (“Fees"):
4.1.1 A one-time membership initiation fee of $100.00, payable within ten (10) days of the Agent’s execution of this Agreement; and
4.1.2 A renewal fee of USD $25 monthly (or $250 annual) for 50% split, USD $60.00 (or $600 annual) for 80% split or USD $95.00 (or $950 annual) for 95% split payable within ten (10) days following each automatic renewal of this Agreement.
4.2 Each Party is responsible for its own business operating expenses.
4.3 The Agent shall budget for and cover all necessary operating expenses and daily overhead, including but not limited to staffing, rent, utilities, marketing, promotional materials, business cards, toll-free numbers, internet access, professional development, and use of ILTC resources or other travel industry systems, technology, or tools, at their sole discretion.
4.4 Neither Party shall seek reimbursement or payment from the other for any such expenses, unless specifically stated in this Agreement.
4.5 The Agent shall not incur expenses on behalf of ILTC and will assume full responsibility for all costs and claims related to their business activities, including but not limited to non-sufficient funds checks, credit or debit card charges, debit memos, claims, booking errors, and any legal proceedings or judgments ("Agent Costs”).
4.6 If ILTC covers any Agent Costs, the Agent agrees to promptly reimburse ILTC and to indemnify and hold harmless ILTC and its affiliates—including owners, directors, employees, contractors, agents, customers, suppliers, and partners—from any such Agent Costs.
4.7 This section shall survive the termination of this Agreement.
5. COMMISSIONS, COMPENSATION AND PAYMENT POLICIES
As an Independent Travel Advisor (ITA) with ILTC, you will earn commissions—not wages—based on the current Compensation Schedule for travel booked through ILTC’s relationships with preferred travel suppliers.
Commissions under $25 will accrue until they reach $25, at which point payment will be issued.
Lost checks will not be reissued after one (1) year, and unpaid commissions from suppliers cannot be researched more than two (2) years after the travel start date. ILTC reserves the right to offset owed commissions against any outstanding fees you owe.
You may use ILTC-branded business cards and marketing materials to confirm your status as an Independent Travel Advisor. However, unauthorized reproduction or use of these materials, or of ILTC’s numeric or reference codes, is strictly prohibited.
Special travel rates and industry offers may be made available to you. By participating, you affirm that your ITA status is not intended solely for the purpose of accessing these benefits.
Billing Authorization
You authorize ILTC to charge your designated credit card for any applicable onboarding, access, and monthly program fees. You are responsible for maintaining up-to-date billing and contact information. Balances more than 30 days past due will incur a monthly late fee of 1.5% or the highest rate permitted by law. You agree to pay any associated collection costs, including court or attorney fees, resulting from non-payment.
Client Payments and Restrictions
Agents are strictly prohibited from accepting payments via cash, Venmo, Zelle, PayPal, Apple Pay, or other mobile payment applications for travel bookings. All payments must be made directly to the supplier via credit card, or by check/money order payable to ILTC.
Agents may not accept or process payments directly unless explicitly authorized in writing by ILTC. Accepting payment under your personal name, business name, or any fictitious entity is prohibited. All payments must go directly to approved suppliers or to ILTC, as designated.
Violation of this policy will result in immediate termination and full financial liability.
5.1 ILTC will distribute to the Agent the Total Commissions received from any Supplier for Bookings generated by the Agent, based on the applicable commission split outlined in the current Compensation Schedule.
5.2 The Agent’s commission is calculated based on the net commission amount after any discounts, amenities, or non-commissionable values have been deducted from the gross total.
5.3 Example Scenarios
Assuming a 50% commission split: A Booking with $300 in gross commission and no discounts results in $150 for the Agent and $150 for ILTC. A Booking with $300 in gross commission and a $50 discount results in $250 in Total Commission, split as $125 each.
Assuming a 100% commission split to the Agent: A Booking with $300 in gross commission and no discounts results in $300 to the Agent. A Booking with $300 in gross commission and a $50 discount results in $250 to the Agent.
5.4 Agent Commissions become payable only when:
5.4.1 The trip has departed; and
5.4.2 ILTC has received the full commission payment from the Supplier.
5.5 All payments to the Agent will follow ILTC’s established pay schedules.
5.6 If any commissions, fees, or compensation are paid directly to the Agent instead of ILTC, the Agent must promptly remit ILTC’s share upon receipt.
5.7 These commission payment terms apply to all revenue derived—directly or indirectly—from transactions with Customers in which the Agent utilized:
5.7.1 ILTC’s Trademarks;
5.7.2 ILTC’s Credentials;
5.7.3 ILTC’s Resources; or
5.7.4 The goodwill or reputation of ILTC.
5.8 Payment of commissions is contingent upon the following.
5.8.1 Accurate and timely submission of Booking details via the ILTC Booking Form;
5.8.2 Completion of travel and full payment by the Customer;
5.8.3 The Agent’s good standing and execution of this Agreement (or another approved agreement with ILTC);
5.8.4 Submission of a valid IRS Form W-9 and any other required documentation.
5.8.5 The Advisor must maintain continuous active subscription status and remain in good standing for the entire duration of any booking from the date the booking is made through travel completion and supplier commission payout. If the Advisor becomes inactive, suspended, or lapses in monthly subscription payments at any time before commission disbursement, all associated commissions for that booking are permanently forfeited, regardless of later reactivation or reinstatement of membership. Advisor acknowledges that commissions are only earned while actively subscribed and in good standing.
5.9 ILTC may withhold commissions at its discretion to:
5.9.1 Verify the Agent’s compliance with this Agreement; or
5.9.2 Offset any amounts owed by the Agent to ILTC, including for actual or potential claims requiring indemnification.
5.10 Commission payments will be disbursed via electronic direct deposit or ACH. If the Agent requests an alternative method (e.g., paper check), a $5 processing fee per transaction will apply.
6. TAXES
As an independent contractor, the Agent is solely responsible for managing their own tax obligations. ILTC does not withhold or remit taxes on the Agent’s behalf. The following terms outline the Agent’s responsibilities related to income and tax compliance:
6.1 The Agent is fully responsible for all taxes related to their income, as well as for any required payroll, Social Security, unemployment, disability, workers’ compensation, and other contributions required by local, state, or federal programs.
6.2 The Agent will manage all local, state, and federal tax filings and make any associated payments. The Agent agrees to indemnify and hold harmless ILTC from any liabilities, claims, penalties, or interest arising from tax, labor, or employment obligations.
6.3 ILTC will issue the Agent an IRS Form 1099 annually, which the Agent must include in their personal or business income tax filings.
7. PAYMENT PROCESS
This section outlines the approved procedures for processing customer payments for travel bookings. To ensure security, regulatory compliance, and protection for both the Advisor and ILTC, the following policies apply:
7.1 Customer Payment Routing: All customer payments for travel services must be made directly to the travel supplier through an approved supplier payment portal, supplier phone authorization, or supplier credit card form. Advisors may facilitate payment on behalf of a customer only when supported by a completed and signed Credit Card Authorization Form (CCAF).
7.2 Prohibited Forms of Payment: To protect customer funds and maintain PCI compliance, Advisors are strictly prohibited from accepting or depositing customer payments into personal or business accounts. The following forms of payment are prohibited under all circumstances:
7.2.1 Cash payments
7.2.2 Peer-to-peer/mobile transfers (Venmo, Zelle, CashApp, PayPal, Google Pay, Apple Pay, etc.)
7.2.3 Checks made payable to the Advisor personally or to any non-supplier entity
7.2.4 Checks, when used, must be made payable directly to the travel supplier, not to the Advisor or ILTC unless otherwise formally authorized in writing.
7.3 Credit Card Authorization Requirement: Before processing any payment on behalf of a customer, the Advisor must obtain a signed Credit Card Authorization Form that includes the traveler’s approval to use their payment method. The Advisor is responsible for maintaining secure, PCI-compliant storage of all authorization documents for a minimum of three (3) years after travel completion, ensuring availability in the event of chargeback or audit.
7.4 Security, Storage and PCI Compliance: The Advisor agrees to handle all personal payment information in accordance with PCI DSS standards, including secure storage, restricted access, and encrypted digital handling. ILTC is not responsible for any liabilities arising from mishandled card information. Failure to comply with PCI standards or these payment policies may result in termination and forfeiture of commissions if chargebacks or customer losses occur.
7.5 Liability for Improper Handling of Funds: Any payment accepted by the Advisor outside of the approved supplier-direct method is considered an unauthorized transaction. The Advisor assumes full financial responsibility for associated loss, refunds, chargebacks, regulatory complaints, and legal claims. ILTC reserves the right to recover damages and deduct losses from future commissions.
7.6 Liability & Responsibility for Payment Security: The Advisor acknowledges that they are individually responsible for securely collecting, recording, and handling customer credit card information. ILTC does not store, transmit, or process cardholder data on behalf of clients, and assumes no liability for any loss, breach, fraud, chargeback, or unauthorized use resulting from the Advisor’s handling of payment information. The Advisor must obtain a signed Credit Card Authorization Form prior to charging any card and must store payment authorization documents securely in a PCI-compliant manner. Failure to follow these procedures places full financial and legal responsibility on the Advisor, including chargebacks, refunds, penalties, or claims brought by the client.
8. PAYMENT DISPUTES
This section outlines the responsibilities and procedures for handling payment-related complaints or conflicts involving Customers, Suppliers, and third parties. The Agent assumes primary responsibility for managing and resolving such issues in a timely and professional manner.
8.1 The Agent is fully responsible for handling and resolving all Customer and Supplier complaints and disputes (collectively referred to as “Disputes”).
8.2 ILTC holds no responsibility or liability for any Dispute unless it is directly caused by ILTC’s actions or omissions in breach of this Agreement.
8.3 If ILTC becomes aware of a Dispute, it reserves the right to attempt resolution under the following conditions:
8.3.1 At the written request of the Agent; or
8.3.2 If ILTC determines, at its sole discretion, that the Agent has been unwilling or unable to resolve the Dispute for more than thirty (30) days.
8.4 The Agent will reimburse ILTC for any costs incurred in resolving such Disputes, including but not limited to:
8.4.1 The full amount refunded or paid to the Customer or Supplier;
8.4.2 Any payments made to a government agency or authority overseeing the Dispute;
8.4.3 Reasonable attorney’s fees and related legal expenses; and
8.4.4 A reasonable amount calculated in good faith by ILTC for the time and resources expended in resolving the matter.
8.5 ILTC reserves the right to deduct any reimbursement amounts from the Agent’s future commission payments.
8.6 The Agent is solely responsible for any Customer chargebacks, including all associated fees, challenges, and reversal costs. If ILTC incurs these costs, they may either be deducted from future commissions or invoiced directly to the Agent, at the company’s discretion.
8.7 The Agent also assumes full responsibility for any fraudulent or unauthorized payments related to Bookings, including last-minute transactions. If ILTC incurs costs due to such incidents, the company reserves the right to seek reimbursement in accordance with the terms above or invoice the Agent directly.
9. RESERVATIONS
This section outlines the procedures and responsibilities related to making, managing, and reporting travel reservations. Agents are expected to follow all Supplier and ILTC guidelines to ensure accurate bookings, timely reporting, and proper use of group space and incentives.
9.1 The Agent will complete all Bookings in accordance with the instructions and information provided by each Supplier and/or ILTC.
9.2 It is recommended that the Agent submit all confirmed Bookings into ILTC Systems within three (3) business days of confirmation to ensure accuracy, support, and commission tracking. However, it is required that all Bookings be entered no later than the Client’s Travel Start Date.
Failure to enter a Booking into ILTC Systems before travel commences may result in delayed commission payout, loss of support services for that Booking, and/or forfeiture of commission at ILTC’s discretion.
9.3 The Agent, not ILTC, is solely responsible for ensuring the accuracy of all submitted Booking reports.
9.4 If the Agent fails to report a Booking as required, ILTC may apply a $25 administrative fee, which will be deducted from the Agent’s Commissions.
9.5 If a Booking is not reported within one (1) year of the trip’s start date, the Agent forfeits all Commissions for that Booking.
9.6 The Agent may make Bookings using ILTC’s Group Space.
9.7 The Agent may also arrange Bookings using their own Agent Group Space, provided prior arrangements are made with an ILTC Business Development Manager to:
9.7.1 Block the group space;
9.7.2 Arrange group incentives; and
9.7.3 Coordinate with Suppliers to provide terms and conditions to ILTC.
9.8 Agents who book qualifying Group Space through ILTC may earn Tour Credits, which may be applied toward a Customer’s Booking or the Agent’s own personal travel. Tour Credits may also be converted into Commissions, at the Agent’s discretion. All group booking procedures and incentive eligibility must be pre-approved by ILTC.
9.9 If the Agent elects to receive a Tour Credit as Commissions, the amount will be treated as gross Commissions and split according to the terms of this Agreement.
9.10 ILTC reserves the right to transfer individual Bookings from outside sources into ILTC’s Group Space.
9.11 The Agent:
9.11.1 Will not earn Tour Credits for any Booking made within ILTC’s Group Space; and
9.11.2 Must collect a deposit from the Customer before confirming any Group Space Booking.
9.12 The Agent is solely responsible for accurately quoting prices to Customers.
10. REDUCED RATE TRAVEL
Discounted travel rates are determined solely by the Supplier and are subject to their policies, availability, and approval. Advisors may qualify for industry rate programs such as IATAN/IATA and CLIA only if all eligibility requirements are met and authorization is granted by both the issuing association and ILTC.
11. TRADEMARKS, BRAND USAGE, AND PROPRIETARY MATERIALS
Use of ILTC trademarks, service marks, domain names, logos, or copyrighted materials is prohibited without prior written approval. The Advisor may not register or reserve these marks—including as business names, domains, email addresses, or social media handles. Any domain or registration made in violation must be transferred to ILTC upon request.
11.1 ILTC grants the Agent a limited, non-exclusive, and non-transferable right to use its Trademarks solely for purposes related to this Agreement. No additional rights are granted.
11.2 The Agent must obtain ILTC’s prior written approval for any use of Trademarks in advertising or other public-facing content. ILTC reserves the right to withdraw or modify this approval at any time and for any reason.
11.3 The Agent agrees to promptly follow any written instructions or notices from ILTC regarding the use of its Trademarks.
11.4 All advertising content created by the Agent that references ILTC—regardless of the format (online, print, or broadcast)—requires prior written approval from ILTC.
11.5 The Agent must obtain written consent from both ILTC and the relevant Supplier before advertising specific rates for Travel Services, including but not limited to particular cruise lines, ships, or packages associated with ILTC.
11.6 The Agent may use the title “Independent Travel Advisor” and/or “Independent Travel Agent” affiliated with ILTC but may not use the company’s logos, trade names, or trademarks without prior written consent.
11.7 Any unauthorized use, registration, or distribution of ILTC’s proprietary materials or trademarks is strictly prohibited.
12. LICENSING, INSURANCE, REGISTRATION
As an independent contractor, the Agent must ensure that they meet all licensing and insurance requirements necessary to operate legally and professionally within the travel industry.
12.1 This Agreement does not authorize the Agent to operate as an independent travel agency.
12.2 The Agent is solely responsible for obtaining and maintaining all required licenses, registrations, and professional qualifications (“Licenses”) as mandated by the laws of each jurisdiction in which they operate, and for covering all related expenses.
12.3 The Agent is also solely responsible for securing their own business liability insurance, errors and omissions coverage, and any other insurance necessary for their operations. ILTC has no obligation to provide insurance coverage for the Agent.
12.4 At the written request of ILTC, the Agent will provide copies of all applicable Licenses for review.
12.5 ILTC strongly encourages the Agent to carry both general liability and professional liability (errors and omissions) insurance. If the Agent chooses to obtain such coverage, they agree to:
12.5.1 Inform ILTC of the insurance details;
12.5.2 Name ILTC as an “additional insured” on the policy; and
12.5.3 Provide ILTC with a certificate of insurance, including either an “additional insured endorsement” or a copy of the policy showing the endorsement.
12.6 The Agent acknowledges and agrees that:
12.6.1 Any insurance coverage held by ILTC may not extend to the Agent; and
12.6.2 ILTC is under no obligation to provide insurance coverage for the Agent under any circumstances.
13. TERM & TERMINATION
ILTC reserves the right to suspend or terminate any Agent for unethical behavior, including but not limited to: misrepresentation of affiliation, unprofessional conduct with vendors or clients, unauthorized marketing, fraudulent activity, or any behavior deemed harmful to the company’s reputation.
13.1 This Agreement becomes effective upon the Agent’s acceptance, starting on the Effective Date, and shall have an initial term of one (1) year.
13.2 After the initial term, the Agreement will automatically renew for additional one-year terms unless terminated as outlined below.
13.3 The total duration, including the initial and any renewal terms, constitutes the “Term” of this Agreement.
13.4 Notwithstanding the above, either Party may terminate this Agreement:
13.4.1 For convenience, by providing the other Party with at least thirty (30) days’ written notice;
13.4.2 For cause, if the other Party commits a material breach of the Agreement and fails to cure such breach within ten (10) days of receiving written notice; or
13.4.3 For cause, if the other Party becomes insolvent, ceases business operations, files for bankruptcy, or makes an assignment for the benefit of creditors.
13.5 Termination and Cancellation by Agent or Company:
ILTC may terminate this Agreement only for significant violations of the Agreement or related policies. The Agent may cancel the Agreement at any time. The Agent’s sole recourse in disputes is to cancel the Agreement and their ITA status. To cancel, the Agent must email info@ilovetravelcompany.com. Upon cancellation, the Agent must return all ILTC-issued materials and immediately cease all use of ILTC materials and identifiers.
All fees paid prior to cancellation are non-refundable. ILTC reserves the right to collect any outstanding fees or charges incurred before the Agreement ends. The Agent is also responsible for any third-party vendor charges incurred before cancellation.
Washington State Residents Only: Purchaser’s right to cancel: You may cancel this contract without any cancellation fee or penalty, and without providing a reason, by sending notice of cancellation via certified mail, return receipt requested, to ILTC at the address below. The notice must be postmarked by midnight of the seventh (7th) calendar day following the day you signed the contract or received your membership materials, whichever is later. If the 7th day falls on a Sunday or legal holiday, the right to cancel extends to the next business day.
TO CANCEL THIS CONTRACT, SEND WRITTEN NOTICE TO:
I Love Travel Company, LLC 1429 W Floyd Baker Blvd #130 Gaffney, SC 29341
13.6 Upon termination:
13.6.1 All rights and obligations of both Parties will immediately cease, except for:
13.6.1.1 Any accrued but unfulfilled rights or obligations;
15.6.1.2 Any provisions specified to survive termination; and
13.6.1.3 The post-termination rights and obligations listed below.
13.6.2 ILTC will not refund any fees previously paid by the Agent.
13.6.3 The Agent must return or confirm in writing the destruction of all physical or digital materials, documents, or confidential information related to this Agreement.
13.6.4 ILTC will not transfer any Bookings for which payment or deposits have already been received.
13.6.5 The Agent must remit ILTC’s share of any Total Commissions accrued before termination, even if not yet received in full.
13.6.6 The Agent must confirm in writing that:
13.6.6.1 ILTC, its Customers, and Suppliers are free from damages or liabilities due to the Agent’s actions or omissions; and
13.6.6.2 All outstanding balances owed to ILTC have been paid.
13.6.7 All remaining Bookings will be transferred to ILTC, and no Commissions will be owed to the Agent for those Bookings unless otherwise approved in writing by ILTC before the termination date.
13.6.8 Client & Booking Ownership Clarification
Customers acquired, marketed to, or serviced by the Advisor remain the Advisor’s personal business contacts. However, all active and pending Bookings made under ILTC credentials, supplier IDs, or agency affiliation remain the property of ILTC. Commissions are payable only according to this Agreement. Advisor may not claim or demand future commissions on bookings after termination unless ILTC provides written approval prior to termination.
13.7 The Agent waives any claims for unpaid Commissions or payments from ILTC that are not submitted in writing within thirty (30) days of termination. If applicable state law allows a longer period, that law will govern.
13.8 Termination Due to Disability
13.8.1 If ILTC determines that the Agent is physically or mentally unable to perform most or all Services under this Agreement for a total of sixty (60) days within any twelve-month period, the company may terminate the Agreement with at least ten (10) days’ written notice.
13.8.2 Upon termination due to disability:
13.8.2.1 All pending Bookings will be transferred to ILTC; and
13.8.2.2 All post-termination Commissions will be retained by ILTC.
13.8.3 ILTC will pay the Agent all Commissions and amounts earned up to the termination date.
13.8.4 No further compensation will be owed once final payments are made.
13.9 Termination Due to Death
13.9.1 This Agreement will automatically terminate upon the Agent’s death.
13.9.2 Upon termination due to death:
13.9.2.1 All pending Bookings will be transferred to ILTC; and
13.9.2.2 All post-termination Commissions will be retained by ILTC.
13.9.3 ILTC will pay all earned Commissions up to the date of death to the Agent’s spouse, legal beneficiary, or estate.
13.9.4 Once payments are completed, ILTC will have no further obligations under this Agreement.
13.10 This section shall survive the termination of this Agreement.
14. SOFTWARE
This section outlines the Agent’s rights and responsibilities regarding the use of ILTC’s proprietary software and systems. By entering into this Agreement, the Agent agrees to comply with all usage restrictions and to maintain the confidentiality of their access credentials.
14.1 ILTC grants the Agent—and their employees, contractors, agents, and representatives—a limited, non-exclusive, non-transferable, non-assignable, and non-sub-licensable license to use the Software solely for purposes related to this Agreement, under the following conditions:
14.1.1 The Agent may access and use the Software under a single-user license with designated login credentials.
14.1.2 ILTC may provide additional single-user licenses on a case-by-case basis.
14.2 The Agent is prohibited from allowing any third party to use the Software and assumes full responsibility for its use by their employees, contractors, agents, or representatives.
14.3 The Software is licensed as a unified product; the Agent may not separate or use its components independently.
14.4 The Agent may not reverse engineer, decompile, or disassemble any part of the Software.
14.5 The Software is provided on an “as-is” basis. ILTC makes no warranties beyond those explicitly stated in this Agreement.
14.6 ILTC reserves the right to suspend the Agent’s access to or use of the Software at any time, with or without terminating this Agreement.
14.7 Username and Password: As an Accredited ITA of ILTC, the Agent must use their assigned Username and Password to access the secure “Agents Only” section of the ILTC website. The Agent agrees not to share their credentials with anyone outside of ILTC and accepts full responsibility for any activity or charges incurred under their login.
15. CONFIDENTIALITY
ILTC may share proprietary business and sales information with the Advisor in confidence. The Advisor agrees not to disclose, use, or exploit such information in any way that could compete with or harm ILTC. All confidential information is considered a trade secret and may only be used for authorized ILTC business purposes.
15.1 The Parties may exchange confidential and proprietary information (“Confidential Information”) with each other—and with their respective Affiliates (entities controlling, controlled by, or under common control with a Party)—for the purpose of exploring or executing potential business transactions (the “Purpose”).
15.2 All Confidential Information will remain the property of the Party or Affiliate that discloses it.
15.3 The receiving Party agrees to:
15.3.1 Use the information solely for the Purpose;
15.3.2 Limit disclosure to its owners, directors, officers, employees, contractors, advisors, and Affiliates who have a legitimate need to know the information;
15.3.3 Ensure that any individual with access is made aware of the confidentiality obligations outlined in this Agreement and is bound by nondisclosure terms equal to or substantially similar to those stated herein; and
15.3.4 Protect the Confidential Information with at least the same degree of care it uses to protect its own sensitive information, and in any case, not less than reasonable care.
15.4 Confidential Information also includes, but is not limited to:
15.4.1 Any confidential information exchanged before the Effective Date of this Agreement;
15.4.2 The fact that the Parties or their Affiliates are in discussions, including with third parties; and
15.4.3 Any oral or visual disclosures related to Confidential Information or its subject matter.
15.5 Information is not subject to confidentiality obligations if it:
15.5.1 Was known to the recipient prior to disclosure by the disclosing Party;
15.5.2 Was independently developed by the recipient without reference to the Confidential Information;
15.5.3 Was lawfully obtained from a third party not under any confidentiality obligation;
15.5.4 Becomes publicly known through no fault of the recipient; or
15.5.5 Is required to be disclosed under applicable law, regulation, or legal process—provided that:
15.5.5.1 The recipient discloses only the minimum required information; and
15.5.5.2 The recipient promptly notifies the disclosing Party in writing so they may seek protective measures.
15.6 Neither Party will disclose any third party’s confidential information or trade secrets without prior written consent from that third party, where such information is protected by nondisclosure obligations.
15.7 The Parties make no representations or warranties as to the accuracy or completeness of the Confidential Information and disclaim any liability for errors, omissions, or resulting losses or damages.
15.8 The Parties agree that participation in these discussions does not constitute a guarantee of future business or partnership.
15.9 Upon termination of this Agreement:
15.9.1 The obligations under this section will survive for a period of three (3) years; and
15.9.2 The recipient Party must return or certify the destruction of all Confidential Information received from the disclosing Party or its Affiliates, in both paper and electronic form.
15.10 Obligations regarding trade secrets will survive as long as the information qualifies as a trade secret under applicable law.
15.11 The Agent shall be solely responsible for the secure handling, storage, and transmission of all customer data in accordance with applicable data protection and privacy laws (including but not limited to GDPR, CCPA, and PCI compliance). The Agent agrees to indemnify and hold harmless ILTC from any liability, claim, or regulatory action arising from the Agent’s mishandling or breach of client data.
15.12 This section will survive the termination of this Agreement and apply to the Parties’ respective heirs, successors, and assigns.
16. NON-SOLICITATION
To protect the business relationships and goodwill of ILTC, the Agent agrees to certain limitations on competitive activity during and after the term of this Agreement. These provisions help ensure fair engagement and prevent disruption to ongoing partnerships and operations.
16.1 During the Term of this Agreement and for one (1) year following its termination, the Agent agrees not to, without prior written consent from ILTC, directly or indirectly:
16.1.1 Recruit or attempt to recruit any employee or contractor of ILTC; or
16.1.2 Encourage any Customer, prospective Customer, travel advisor, supplier, or partner of ILTC to reduce or end their relationship with ILTC.
16.2 Public job postings and general requests for proposals (RFPs) not targeted at specific individuals or entities affiliated with ILTC will not be considered a breach of this clause.
16.3 This section will survive the termination of this Agreement and remain in effect for the specified one-year period.
16.4 Non-Disparagement
Advisor agrees that during the Term of this Agreement and for one (1) year following termination, they will not publicly or privately make statements, comments, social media posts, or communications that could reasonably harm ILTC’s reputation, owners, staff, advisors, suppliers, or business standing. This includes written, verbal, digital, or indirect statements intended to damage goodwill. Breach of this clause may result in legal action, forfeiture of commissions, or injunctive relief.
17. CHARGEBACKS, LIABILITY AND INDEMNIFICATION
Chargebacks and Fraudulent Payments:
The Agent is solely responsible for any fraudulent Bookings or Customer payment chargebacks, including those arising from last-minute travel. If ILTC incurs financial losses due to such incidents, the Agent agrees to fully reimburse the Company. ILTC reserves the right to deduct such amounts from future commission payments.
17.1 The Agent assumes full responsibility and liability for the actions and omissions of their employees, contractors, agents, partners, representatives, and assignees (collectively, “Agent Reps”), and will ensure that all such individuals comply with the terms of this Agreement. Any breach by an Agent Rep will be treated as a breach by the Agent.
17.2 Neither Party shall be liable to the other for any indirect, incidental, consequential, special, exemplary, or punitive damages, even if advised of the possibility of such damages.
17.3 If the Agent is a legal entity, the individual signing this Agreement on its behalf agrees to joint and several liability with the Agent for all obligations and liabilities arising under this Agreement.
17.4 The total liability of ILTC to the Agent shall not exceed the total amount of Agent Commissions payable to the Agent in the twelve (12) months preceding the date of the claim. This limitation shall not apply to:
17.4.1 Breaches of confidentiality obligations;
17.4.2 Claims arising from gross negligence or willful misconduct; or
17.4.3 Claims that are fully covered by applicable insurance.
17.5 The Agent agrees to indemnify, defend, and hold harmless ILTC and its Affiliates from any and all claims, damages, liabilities, and associated legal costs, including reasonable attorney’s fees, resulting from the Agent’s actions, omissions, or breach of this Agreement.
17.6 The provisions of this section will survive the termination or expiration of this Agreement.
17.7 ITA Responsibility: The Independent Travel Advisor (ITA) shall indemnify ILTC against any liability resulting from unauthorized actions or conduct inconsistent with the terms of this Agreement or ILTC’s established policies.
17.8 The ITA is responsible for maintaining appropriate business liability insurance, including Errors & Omissions (E&O) coverage, and must provide proof of such coverage upon request.
17.9 Mishandling or insecure storage of financial or credit card data is the sole legal and financial responsibility of the Advisor, not ILTC.
18. GENERAL TERMS OF USE
By accessing or using the ILTC website (the “Site”) or any affiliated services, you agree to be legally bound by these Terms and Conditions. If you do not agree with any provision of these Terms, you must refrain from using the Site and related services. This Site and its services are intended for use by adults only. Access or use by individuals under the age of eighteen (18) is strictly prohibited.
ILTC reserves the right to revise these Terms at its sole discretion. Any updates will take effect immediately upon being posted to the Site. Continued use of the Site after such changes constitutes your acceptance of the revised Terms.
19. GENERAL
19.1 Amendments: Any modifications to this Agreement must be in writing and signed by both Parties.
19.2 Assignment: The Agent may not assign any rights or obligations under this Agreement without the prior written consent of ILTC, which shall not be unreasonably withheld. ILTC may assign its interest to another party at its discretion.
19.3 Waiver: A delay or failure by either Party to enforce any provision of this Agreement shall not be deemed a waiver of that or any other right. All rights and remedies are cumulative and not exclusive.
19.4 Severability: If any provision of this Agreement is found to be invalid or unenforceable, it shall be modified to the minimum extent required by law, and the remainder of the Agreement shall remain in full force and effect.
19.5 Force Majeure: Neither Party shall be liable for any delay or failure to perform its obligations due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, governmental actions, labor disputes, or disruptions in transportation or communication.
19.6 Publicity: Neither Party may use the other’s name, logo, or marketing materials publicly without prior written approval.
19.7 Relationship: This Agreement does not create a partnership, joint venture, or employment relationship between the Parties. Neither Party has authority to bind or obligate the other.
19.8 Headings and Interpretation: Section headings are provided for convenience only and shall not affect the interpretation of this Agreement. No provision shall be construed against either Party as the drafter. All provisions are deemed conspicuous.
19.9 Consent: Acceptance of this Agreement may be provided electronically or in writing. All signed counterparts together constitute a single, original Agreement
19.10 Notices: All notices must be in writing and will be deemed received upon confirmation if delivered via email, certified mail, or courier to the addresses provided in this Agreement or any updated address supplied in writing.
19.11 Equitable Relief: Either Party may seek injunctive or equitable relief in response to any actual or threatened breach of this Agreement.
19.12 Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict-of-law provisions.
19.13 Jurisdiction: All disputes related to this Agreement shall be resolved exclusively in the courts of Cherokee County, South Carolina, or the applicable U.S. District Court. The Advisor consents to jurisdiction and venue, waives objections including forum inconvenience and jury trial rights, and agrees to accept service at their notice address. The prevailing Party may recover reasonable attorney’s fees and costs.
19.14 Arbitration: Any dispute arising under this Agreement shall be resolved by binding arbitration in accordance with applicable arbitration rules. The prevailing Party shall be entitled to recover attorney’s fees and related costs.
19.15 Further Assurances: Each Party agrees to perform any further acts and execute any additional documents necessary to carry out the intent of this Agreement and resolve unforeseen issues in good faith.
19.16 Warranty Disclaimer: ILTC products and services are provided “as is” and “as available,” with no express or implied warranties unless required by law. ILTC does not guarantee uninterrupted access. The Advisor’s sole remedy for software issues is replacement, and for any other dispute, cancellation of this Agreement. ILTC is not liable for incidental or consequential damages except where prohibited by law.
19.17 Privacy: ILTC employs secure technology and confidentiality safeguards to protect personal information. Third-party providers are required to adhere to privacy standards. Personal data will only be disclosed with proper authorization or as required by legal processes.
19.18 Class Action Lawsuits: The Agent waives any right to bring a class or collective action against ILTC. All claims shall be brought individually. Both Parties also waive their right to a trial by jury in any dispute arising from this Agreement.
19.19 Entire Agreement: This Agreement, including any incorporated materials, represents the full and complete understanding between the Parties regarding the subject matter and supersedes all prior agreements. It may only be amended in writing and signed by both the Agent and ILTC.
By signing below, you agree to the terms and conditions outlined in this Independent Contractor Agreement.