Terms and Conditions
IRANZ Course Terms & Conditions
Here’s a summary and breakdown of the terms and conditions for the International Rugby Academy (IRANZ) courses, based on the text you provided:
1. Definitions
Agreement: The contract formed by purchasing IRANZ products or services.
Course Materials: Resources provided to participants.
Customer: The individual or entity purchasing IRANZ services.
Quote: The price detailed in proposals or contracts.
Set Courses: Standardized courses available for registration (e.g., High Performance Coaches Course).
2. General Terms
Acceptance: By purchasing, customers agree to these terms.
Modifications: IRANZ can change these terms or course details, including personnel or venue, with prior notice.
Governing Law: The agreement is governed by New Zealand law, with disputes settled in New Zealand courts.
Written Changes: Any changes or additional terms must be in writing and signed by both parties.
3. Warranties
Performance: IRANZ will provide services with care and skill.
Remedies: If services are defective, IRANZ will either rectify the issue, re-perform the service, or offer a refund. This does not apply if defects were due to customer-supplied information or if defects were not reported within 14 days.
4. Customer Obligations
Personal Belongings: Customers are responsible for their belongings.
Compliance: Customers must follow the course facilitator's instructions.
Media Use: IRANZ may use photos or videos of participants for promotional purposes.
Behavior: IRANZ can cancel services or ask customers to leave if they disrupt the course or violate rules.
5. Fees, Payment, Refunds, and Cancellation
Payment: Full payment is due at least 4 weeks before the course starts.
Late Payment: A 20% administration fee may be charged for late payments. IRANZ may also use debt collection or legal action for unpaid fees.
Refunds:Requests: Must be in writing.
Timing: Refunds are available if requested 3 months or more before the course. Within 3 months, cancellation fees apply:More than 3 months: No charge.
3 months to 4 weeks: 20% charge.
4 weeks to 2 weeks: 50% charge.
Less than 2 weeks: No refund.
Deferment:More than 4 weeks before: Free of charge.
Within 4 weeks: May incur cancellation fees.
Special Circumstances: IRANZ may waive cancellation fees under special circumstances.
6. Liability and Insurance
Liability: IRANZ is not liable for loss, damage, injury, or expenses arising from course attendance.
Insurance: Customers must arrange their own insurance; IRANZ will assist if requested but is not responsible for lacking insurance.
These terms outline the responsibilities and rights of both IRANZ and the customers regarding payment, service provision, and handling of various situations that may arise. For further clarification or specific issues, it may be advisable to contact IRANZ directly or seek legal advice.