Cancellation Request Form 7 Days notice

Membership Cancellation Request
We're sorry to see you go. If there's anything we can do to help or improve your experience, we'd love your feedback below.

Before submitting your cancellation request, please take a moment to review the following:

✔ Account status
Your account must be up to date (no overdue payments) for your cancellation request to be processed.

✔ Outstanding balances
If there are any unpaid amounts on your account, your cancellation will be processed once the balance has been paid in full.

✔ 7-day notice period
All cancellations require 7 days' notice. Any payments that fall within this period will still be processed, and you will continue to have access to the gym during that time.

✔ If you are still within your contract term
You have two options:

• Pay out 75% of the remaining balance to cancel immediately
• Continue your membership until the end of the term, after which it will automatically cancel

✔ Identity verification
For security purposes, a valid photo ID must be uploaded when submitting this form.
To review your membership status, payments, and remaining term, follow these steps:

Log in to the In Balance Fitness Client Portal Client Portal
OR download the In Balance Fitness Hub App on Apple Store / Google Play.

Sign in using the email address you registered with at the gym.
Click on "Contracts" to view your membership details, including:

* Your current payment amount
* Your payment schedule (how many days you are paying for)
* Your remaining membership term

Based on your contract status, you have the following options:

Out of Term? → You can cancel within 7 days.
In Term? → Cancellation requires payment of 75% of the remaining balance.
Want to let it expire? → You can simply allow your membership to run out.
CLUB*
Please select your home club
Member Name*

First NameLast Name
Date of Birth*

DayMonthYear
Insert Date of Birth
Phone Number*
Email*
jane@example.com
I choose to pay out 75% of my remaining balance with 7 days’ notice.I choose to continue my membership until my current term ends. (Your membership will automatically cancel on your end date, and no further action is required.)I am out of contract and would like my membership to be cancelled with 7 days' notice. (Final confirmation will be sent to your email.)
Financial reasonsMoving house / relocating outside the areaHealth or medical reasonsLacking MotivationTime or schedule no longer suitsJoining another gym closer to meJoining another gym for different facilities or classesTemporary break from trainingUnsatisfied with gym facilities or serviceOther (please specify)
Other reason: This helps us improve our service for members.
Is there anything we could have improved that might have made you stay?
Identification Required

Proof of identity must be attached. Accepted Forms of ID (Photo Required):✔ Driver’s Licence (Australian or International)✔ Passport (Australian or International)✔ Proof of Age Card (Government-issued)✔ Student ID (Must have a photo and full name)✔ Keypass ID (Issued in Australia)✔ Government-issued Photo ID (e.g., Defence ID, Working with Children Check)✔ Medicare Card + Secondary ID (If no photo ID is available, you must upload a Medicare card + a bank card or utility bill with your name.)📌 Important: The name on your ID must match the name on your gym membership. If your membership is under a different name (e.g., maiden name), please provide supporting documentation.
Cancelof
I acknowledge that my cancellation will be processed based on my selection above and that any applicable final payments will be invoiced accordingly.

I understand that if I am still in term, I am responsible for either paying the 75% exit fee or continuing until the end of my term.

I agree to the 7-day notice period and understand that my membership access will cease accordingly.
💡 If you need help or have questions, email us at mc@inbalancefitness.com.au
Name*

First NameLast Name
Member Signature*
Should be Empty:

Membership Cancellation Request