I understand that I am paying for business consultation services with Katia Callan, owner of Insight Wellness of Maryland. This service is meant to assist you in developing a system that works best for you. No method is perfect, it might take trial and error to develop an appropriate system based on your practice, number of hours you work, and based on your current skill level. Consultation services are tailored to you. If something isn't working, it is up to you to express concerns regarding our work together.