Thank you for choosing our office as your dental health care provider. At Urbandale Smiles we are committed to providing you with the best possible dental care, so that you may fully attain optimum oral health. Please understand that payment of your bill is considered part of your treatment. In order to achieve these goals, we need your assistance and understanding of our payment policy.
Payment is due upon scheduling treatment. We accept payments by cash, check or credit card (MasterCard, Visa, American Express and Discover). We also accept CareCredit, Outside financing is available upon request and approval (Proceed and iCredit Works).
If you have dental insurance, we will help you receive your maximum allowable benefits. We will gladly discuss your proposed treatment and answer any questions relating to your insurance. However, please realize:
Your insurance is a contract between you, your employer and the insurance company. We are not a party to that contract. When our office verifies your insurance and we provide an estimate of benefits for services, your insurance company has a disclaimer that there is no guarantee of benefits. Insurance companies have the liberty to change your benefit structure at any given time without notifying our office. Having dental insurance does not guarantee payment.
We must emphasize that as a dental care provider, our relationship is you, our patient and your family and not with your insurance company. While the filing of the insurance claims is a courtesy that we extend to our patients, all charges are your responsibility from the date the services are rendered.
We realize that temporary financial problems may affect timely payment of your account. If such problems do arise, we encourage you to contact us promptly for assistance in the management of your account. If you have any questions about the above information, please do not hesitate to ask us. We are here to help you!
I acknowledge I have read, understand and agree to the above terms and conditions. If I have insurance, I authorize my insurance company to pay my dental benefits to my dental office.