RAW/Unedited Images: RAW and/or unedited images will not be provided under any circumstance.
Proofs: After session, client will receive a proofing gallery within 2 weeks or up to 4 weeks during busy season. These images are edited and selected at photographer's discretion. Leila Robb Photography reserves the right to edit and release only those images deemed creditable as professional in quality and within the photographer's artistic standards. Photographer does not, provide or display raw or unedited images from the session to the client. Though photographer may take many images during the session, the photographer alone reserves the artist right to select the best images to show and present to the client via their proofing gallery. The client understands that this is industry standard and the nature of digital photography.
Online Gallery: Client's online gallery will remain active for 5 months after emailed. All orders and downloads must take place within this timeframe. A $25 re-activation fee will apply to any gallery that has to be resent after the 5 month timeframe. Online galleries will only be sent to the client that has signed contract and paid for session. Downloading your image package from your gallery indicates that you are pleased with your images and no refunds/reshoots will be offered if client has already downloaded their package.
Prints: Color quality and size can only be guaranteed if provided by photographer through client's online gallery. Photographer assumes no responsibility for prints made outside their professional lab.
Watermarked Photos: Client will receive high definition photos with no logo after purchasing digital images from their gallery.
Payment/Retainer: Non refundable retainer is due at time of booking. Payment in full is due to Photographer at the time of service. Photographer shall have no obligation to perform any services for Client pursuant to this Agreement unless and until payment in full is received by Photographer. All rights to digital images or reproduction of images shall be charged according to Photographers standard price list in effect at the time of purchase by Client. Client understands and agrees that Photographer will not book other sessions during this time. In the event that Client cancels the session or fails to attend the session on the session date, for any reason, Photographer shall suffer losses that are difficult to determine.
Cancellation: Cancellations made by Client result in the loss of arranged date and time. Photographer maintains the right to reschedule if necessary, due to inclement weather, illness, emergency, etc. If Client is ill, please contact Photographer as soon as possible. In the case of illness, rescheduling is left to Photographer's discretion. Non refundable retainer will remain non refundable. At the photographers discretion the non refundable retainer may be transferred to another session for one time only within a certain time frame.