Here’s a clearer version of the conditions and reminders based on the airline’s restrictions:
Cancellation Charge:
Non-refundable. This applies to low-cost carriers like Cebu Pacific, Fly Dubai, 2Go, and tickets purchased with non-refundable, non-rebookable, or non-transferable promo restrictions.
Rebooking/Change Penalty:
A penalty fee will be charged, in addition to any fare difference that may apply when rebooking or changing a ticket.
No-Show Charge:
A charge applies if the passenger checks in but does not board the flight (offloaded).
Offload Passenger:
If a passenger is offloaded, the ticket is non-refundable.
Visa Issues:
Any fees for refused, rejected, or processed visas are non-refundable once paid.
Please make sure to review the terms and conditions of your specific ticket to avoid surprises regarding penalties or fees.
General Information
1. When you receive the ticket/visa copy; we request you check the name spelling and the details. Please report if there are any mistakes or wrong information upon receiving the copy.
2. Local Time: All timings are based on the local time.
3 . Check-in Times: International flights: Check-in at least 4 hours before departure.
4 . Domestic flights: Check-in at least 2 hours before departure.
5 . Required Documents: Ensure you have valid passports, visas, travel, and health documents
6. The decision to grant or refuse the visa is the sole prerogative of the Embassy.
Visa Responsibility: The passenger's responsibility is obtaining the necessary visa and transit visa.
Disclaimer:
MPQ Travel is not liable for journey cancellations due to visa issues.
Admin/Service Fee: 10% fee for any transactions related to rebooking, reapplying, changing tickets, visas, tours, hotels, etc.
Refund Processing: Takes 60-90 days.
Refund Method: No cash refunds are provided; only travel vouchers are provided, which can be used for other services for the same person or client.
E-Travel Requirement: Required for departure/arrival to the Philippines. (Website: https://etravel.gov.ph/)
For any questions or further clarifications,
please get in touch with your travel agent.