Financial Policy
We are pleased you selected us to provide the highest quality of veterinary care for your pet. We will do our best to earn your continued business. Communication is important; therefore, we feel it is important for you to know our payment policy. Please carefully read the information below to familiarize yourself with our policy. If you have questions, please ask one of the receptionists. Should questions arise after your departure from MWVH, please phone our office at (405) 732-4505.
1. Full payment is expected upon discharge of your pet/animal from the hospital.
2. Clients are required to pay an initial payment/deposit equal to 50% of the high end of the estimated charge upon admitting their pet/animal to MWVH.
3. Acceptable forms of payment are cash, personal checks (state law prohibits acceptance of 2-party checks), Visa, MasterCard, Discover or CareCredit (for CareCredit, see #7).
4. Pet insurance is accepted. However, MWVH will not assume responsibility for filing claims or collecting from an insurance company. The client is responsible for paying MWVH and then filing for reimbursement from their insurance company.
5. Written estimates from the doctor are available upon request for patients requiring surgery, hospitalizations and/or more costly outpatient procedures. This estimate will include a brief summary of procedures and a range of total estimated cost.
6. At times it may become necessary to conduct additional procedures and treatments that were not anticipated upon initial examination and diagnosis. Should this become necessary, you will be notified. An additional deposit may be required unless the additional procedure and treatment were performed due to a potentially life-threatening scenario.
7. New clients or clients not meeting the requirements outlined above, may make an application to CareCredit for a line-of-credit. CareCredit is an independent financial agency and credit is extended only upon approved credit check. Depending on the amount borrowed, the loan is usually interest free if repaid within 12 months. Repayment plans longer than 12 months are charged an annual percentage rate. Billing and payments are handled entirely through CareCredit. You may complete a CareCredit application and request we submit it for you, or you may phone CareCredit directly to apply for an account by dialing 1-800-365-8295, or you may apply online at www.carecredit.com.
I certify by my signature that I have read and understand the financial policy stated above: