Terms and Conditions of Laser Engraving Services
“Laser engraving” is the practice of using lasers to engrave, etch, or mark an object. This engraving is permanent and cannot be undone. All sales are final. Please review your order carefully.
By submitting an artwork, logo, text, or photograph for use in laser engraving to MacMan, Inc., you certify that you have the right to use the artwork, logo, or photographs in your files. You agree not to supply MacMan, Inc. with any items consisting of the following: material that could give rise to any civil or criminal liability; and any material that could infringe rights of privacy, publicity, copyrights, or other intellectual property rights without the permission of the owner of these rights. You accept full legal liability for the content of material processed and printed on your behalf and under your instructions.
Warranty: MacMan’s liability is limited to the cost of the value added by MacMan, Inc. to the part. MacMan, Inc. is not liable for the cost of the customer-supplied products/parts or any associated freight cost. Any other warranties, express and/or implied, are null and void. The buyer is solely responsible for image design and the resulting performance of the product.
Liability for Errors: MacMan, Inc. is not liable for errors committed by you during the course of personalizing a product. These errors, though not limited to, may result from the following: misspelling, bleeds, grammar, punctuation, or image resolution. We are not liable for customer-supplied items that may have special coatings, lack protective coatings, or other materials, known or unknown, that may be marred, damaged, or destroyed by any and all processes used in engraving, marking, cutting, cleaning, storage, or any other process used in the production of a customized item in our possession.
Limitation of Liability: In no event shall MacMan, Inc.’s liability under any claim exceed the value added of the work performed on the parts by MacMan, Inc.. MacMan, Inc. is not responsible for, and does not insure, customer-supplied items or any other objects or tools supplied by the customer and held at MacMan, Inc.’s location from fire, theft, water damage, or any other hazards. It is the customer’s responsibility to insure their property while located at MacMan, Inc.
Shipping: If you select to engrave your own previously MacMan, Inc. product, MacMan, Inc. recommends that you (1) use a carrier that offers shipment tracking for all shipments and (2) either insure your package for safe return to MacMan, Inc. or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking and (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping. Please note that the United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before the USPS will initiate a trace. SHIPPING OR FREIGHT CHARGE IS NON-REFUNDABLE.
Additional Terms: I further acknowledge that by signing this agreement, I have been given the full opportunity to ask any and all questions which I might have about the obtaining of custom laser engraving and that all of my questions have been answered to my full satisfaction. I specifically acknowledge I have been advised of the facts and matters set forth below and I agree as follows:
I acknowledge that I am providing the image that will be laser engraved onto my product purchased from MacMan, Inc. or supplied to MacMan, Inc., and I understand that the quality and characteristics of the laser engraving are limited to the laser engraving machine's capabilities. I further agree to accept the risk that the engraving may not be an exact duplicate of the image that I submit. I understand that it is my responsibility to submit an image in the correct format and size, and that a delay or cancellation of my order may occur if I do not submit a qualifying image.
I acknowledge that “laser engraving” means that the item’s protective finish will be removed in the area I have selected to be marked with the image I’ve provided; and that discoloration/rust may occur over time, due to oxidation.
I realize that variations in color and design may exist between any laser engraving due to various factors including but not limited to product material, engraving size, image detail, and the finish of the product.
I understand that if my product has a custom paint job/finish, it may result in adverse changes to my laser engraving.
I acknowledge that a laser engraving is a permanent change to my product and that no representations have been made to me as to the ability to later change or remove my laser engraving.
I understand that MacMan, Inc. reserves all rights to take and use any photos of my product before and/or after custom work.
I acknowledge that I am the owner of the product purchased from MacMan, Inc. or supplied to MacMan, Inc., that is to be engraved; I consent to the laser engraving of my product; and to any actions taken by MacMan, Inc. in order to complete my engraving. This may include but is not limited to, removing parts or accessories from the product’s current configuration.
I hereby release and forever discharge and hold harmless MacMan, Inc. and all affiliates, Owners, Managers, Employees from any and all claims, damages, or legal actions arising from or connected in any way with my laser engraving order, to the fullest extent allowed by the law.
Data Liability
MacMan is not liable for loss or corruption of any data or any of your confidential, proprietary, and/or personal information on any devices presented to MacMan for repair services. Before your equipment is presented to MacMan for repair services, all confidential, proprietary, and/or personal data should be removed from your equipment.
Cases, Screen Protectors, and Accessories
MacMan is not liable for any accessories that are received with your equipment. Accessories include, but are not limited to, cases, screen protectors, camera covers, stickers, keyboard covers, cables, and chargers.
In many instances, accessories must be removed before a repair can be performed. MacMan reserves the right to discard any accessories if they must be removed from your device for any reason.
Wear and Tear
MacMan is not responsible for any normal wear and tear inflicted upon your equipment during any stage of the laser engraving process. Normal wear and tear is defined as minor scuffs and scratches, fingerprints, or other signs of cosmetic wear that may result from transporting, unboxing, repackaging, and laser engraving your equipment.
Sales Tax Terms
All service and service labor rates are subject to Wisconsin sales tax of 5.5%.