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  • MAPEI PRODUCT WARRANTY APPLICATION FORM

    MAPEI PRODUCT WARRANTY APPLICATION FORM

    Version 11-2020
  • On 1 January 2021, MBP (NZ) Ltd became the exclusive distributor of Mapei products in New Zealand, having purchased the assets and business of Mapei New Zealand Ltd.

    Form Guidelines:

    Only a valid Mapei trained cardholder or approved applicator or installer that applies Mapei or Polyglass product/s shall complete all sections of this form and submit it to MBP (NZ) Ltd. This form is not designed for DIY users or homeowners.

    *Your request will not be processed if these guidelines are not followed

    1. Please make sure you get your applicator card or letter which contains your applicator number ready when filling up this form because if the applicator number does not match with your name in our database, we automatically delete the application and not continue to process your request.
    2. If the property address you provide is incomplete and does not match any of the addresses found in "Postal Address Finder", "Google Maps", or "Auckland Council Geomap", then we will not process your application. If your address cannot be found on these platforms, we recommend you wait when it's updated by the local council. 
      • The proper address must contain:
        • Street number
        • Street name
        • Suburb (whenever possible)
        • City / Province
        • Zip Code
    3. Please do not submit more than one application for the same project. An exception is applied to projects with multiple flats/units/floors ie: apartment buildings with multiple rooms and units. 
    4. Fields that are marked with * means it's a required field. Those without are optional.

    If you agree to all of this, click the "Next" button to proceed

     
     
     
     
     
     
  •   APPLICATION SUMMARY  

     

     
     
     
     
     
     
  •  

    Installation date:

    {21Date} 

    Issue date:

     {dateReviewed}

    Warranty number: 

    {referenceNumber}

    Applicator number:

    {applicatorNumber}

    Name of applicator:

    {firstName} {lastName}

    Applicator company: 

    {company}

    Property owner: 

    {aProperty}{aCompany} {typeA136} ; {bProperty138}{bCompany139} {businessType} ; {cProperty}{cCompany} {businessType144}

    Project address: 

    {projectAddress}

    Building consent number: 

    {13Building}

    Application Description: 

    {42Installation}

    Products under warranty:

    {typeA}

  •   ADMIN AREA  

     

     
     
     
     
     
  •  - -
  • The project address provided by the applicator:

    {fullAddress165}

    Copy and paste to POSTCODE Finder to verify

  • The products applied by the applicator:

    {31Mapei106}{32Polyglass} sqm

     

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  • APPLICATOR DETAILS

    The details of the installer who owns a Mapei Academy applicator number and did the job.
  • For the applicator finder, you must key in your applicator number, first name, and last name as written on your Mapei Academy applicator card (ie:1234johnsmith) and don't put any spaces in between and no capital letters. Otherwise, it won't work. For privacy and security, we highly discourage you to share your Mapei Academy applicator card with anyone. If the applicator finder did not find your applicator information, continue by filling the form manually.

     
     
     
     
     
     
     
     
     
     
     
  •   CARD VALIDITY STATUS
    WATERPROOFING MEMBRANE CARD: {liquidMembrane} 
    POLYGLASS CARD: {polyglassTrained} 
    INDUSTRIAL FLOORING CARD: {industrialFlooring} 
    CARP PARK FLOORING CARD: {carPark} 
    SPORTS FLOORING CARD: {sportsFlooring}
    TNS FLOORING CARD: {tnsTrained} 
     
     
     
     
     
     
     
     
     
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  • 1. PROJECT DETAILS

  • 1.2. PROPERTY ADDRESS (COMPLETE ADDRESS OF THE PROJECT)

  • Provide "Flat" or "Block" details only if applicable.
    This is ideal for apartment blocks and different units in a multiple storey building.

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  • 2. DATES

  •  / /
  •  / /
  • {typeA133} Days between installation date & purchase date

  • ERROR!!! The purchase date must be earlier than the installation date which means "# OF DAYS" should not be a negative figure.

  • Please retain your product receipt/invoices as they will be required if you need to make a claim against a warranty in the future.

     
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  • 3. PRODUCTS USED ON THIS PROJECT

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  • 4. APPLICATION AREA

    SELECT THE BEST DESCRIPTION OF THE AREA

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  • 5. DECLARATION

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  • 6. PRODUCT WARRANTY TERMS

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  • 8. APPLICATOR DECLARATION

  • I, {firstName} {lastName} with applicator number {applicatorNumber}, the installer of the above-listed products, confirm that I have read and understood the product warranty terms and that the information given in sections 1 to 6 of this warranty request is correct.

    I understand that MBP (NZ) Ltd will rely upon the information given in this document, for the purpose of releasing a product warranty.

    *On 1 January 2021, MBP (NZ) Ltd. became the exclusive distributor of Mapei products in New Zealand, having purchased the assets and business of Mapei New Zealand Ltd.

     
     
     
     
     
  • Clear
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  • SUBMISSION SUMMARY

    Name of applicator:  {firstName} {lastName} Applicator number: {applicatorNumber}

    Email: 

    {emailAddress223} Phone:

    {mobileNumber}

    Card validity status:

     

     

    • WATERPROOFING MEMBRANE CARD: {liquidMembrane}
    • POLYGLASS CARD: {polyglassTrained}
    • INDUSTRIAL FLOORING CARD: {industrialFlooring}
    • CARP PARK FLOORING CARD: {carPark}
    • SPORTS FLOORING CARD: {sportsFlooring}
    • TNS FLOORING CARD: {tnsTrained}

    Applicator company: 

    {company}  

    Property owner: 

    {aProperty}{aCompany} {typeA136} ; {bProperty138}{bCompany139} {businessType} ; {cProperty}{cCompany} {businessType144} 

    Project address: 

    {fullAddress165}

    Building consent number: 

    {13Building}

    Description of application: 

    {42Installation}    

    Products requested to be covered by warranty:

    {31Mapei106}

    {32Polyglass}

  • Should be Empty: