Customer Satisfaction Survey

To help us ensure the Hillsborough County Social Services Department is delivering quality customer service, please take a few minutes to provide feedback on your experience. Select the answer that applies to your experience.

What would you like to do?

Click here to make Hillsborough County online service requests 24 hours-a-day, 7 days-a-week. Your request will be routed directly to the team responsible. Requests are monitored during regular business hours.

Customer Service Center - At Your Service

Which experience does this survey apply to?

1. Which location did you visit? *

Education Program Family Empowerment Program Lee Davis Palm River Plant City SouthShore University West Tampa

*

	YES	NO
2. The staff was respectful.
3. My interaction with Social Services was positive.
4. During the interview, the staff took the time to understand and address my concerns.
5. Staff provided information/services in a timely manner.
6. Overall the experience met my expectations

*

	YES	NO
2. The Social Services' Customer Care Plus Specialist was respectful.
3. My interaction with Social Services' Customer Care Plus was positive.
4. During the call, staff took the time to understand and address my concerns.
5. Staff provided information/services in a timely manner.
6. Overall the experience met my expectations

Do you wish to be contacted for a customer service follow-up? *

Full Name *

First Name Last Name

Phone Number

- Area Code Phone Number

E-mail

Comments *

Thank you for your time.