As a health and fitness business, it is essential for me to collect some of your personal information such as your name, phone number, email address and home address in order to provide you with effective, personalised services.
Melanie Briony – Fitness & Lifestyle Coach (Melanie Briony Hawksley) takes your privacy seriously and does its best to protect your information, including working with secure, reputable third-party providers.
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you decide to engage in services with Melanie Briony – Fitness & Lifestyle Coach, we collect the personal information you provide in order to deliver services and process payments. This may include your name, phone number, email address, home address, and relevant health information.With your permission, we may also contact you via email with updates, offerings, and wellness tips that may support your journey.
SECTION 2 – CONSENT
How do you give consent?
When you provide personal information to book a service, make a payment, or complete a form, we take this as implied consent to collect and use your information for that purpose.
If we ask for your details for another reason (e.g. email marketing), we’ll ask for your explicit permission or provide a clear opt-out option.
How do you withdraw consent?
You can change your mind at any time and request that we stop contacting you or remove your information by emailing:
📧 admin@melaniebrionyfitness.com.au
SECTION 3 – DISCLOSURE
We may disclose your personal information only if required by law, or if you breach our Terms of Service.
SECTION 4 – THIRD-PARTY SERVICES & OFFSHORE STORAGE
To run this business and provide you with the best experience, we use a few third-party platforms. Some of these services may store your data outside Australia, including in the United States or Europe.
We only work with providers who meet strict security and privacy standards.
📌 Platforms We Use:
- Stripe (Payment processing – Privacy Policy)
Used for handling payments securely. Stripe may store data in the US or globally. Melanie Briony does not store your card information.
- Everfit (Online training app – Privacy Policy)
Used to deliver training programs and communication between coach and client.
- Jotform (Form collection – Privacy Policy)
Used to collect personal and health information through digital forms. While the data is briefly stored on offshore servers (e.g. in the US), we securely download and store this information in Australia and delete it from Jotform as soon as practical.
By providing your personal information, you consent to this temporary offshore storage and processing of your data.
SECTION 5 – SECURITY
We take reasonable steps to protect your personal information from misuse, interference, and unauthorised access. This includes secure storage, limited access, and working with trusted third-party providers who apply strong privacy and security practices.
SECTION 6 – COOKIES
Our website and some third-party services may use cookies to improve your online experience. Cookies are small files stored on your device to help websites function more effectively.
We don’t currently use cookies for marketing purposes, but we may in the future and will update this policy accordingly.
SECTION 7 – CHANGES TO THIS PRIVACY POLICY
We may update this privacy policy from time to time to reflect changes in our practices or services. Any updates will be posted on our website and will take effect immediately. We encourage you to check back occasionally to stay informed.
QUESTIONS OR REQUESTS?
If you’d like to:
Access, correct, or delete your information, withdraw consent, ask a question or raise a concern, please contact:
📧 admin@melaniebrionyfitness.com.au