The Psychology of the Debtor: What is going on in their head?
Dr. Kelly Jameson, Ph.D
Christopher J. Jameson, Esq., Jameson & Dunagan, P.C.
This presentation will explore the motivators that can positively or negatively affect whether your customer will pay their past due account. We will discuss a variety of emotional barriers and provide strategies on how to handle the most challenging personality types to achieve positive results.