Tenants Satisfaction Survey
  • Tenants Satisfaction Survey

  • Format: 00000-000000.
  • Format: 00000-000000.
  • 1 How satisfied are you with the overall service provided by Osprey Housing ?
  • 2 Overall, how satisfied or dissatisfied are you with the quality of your home?
  • 3 Overall, how satisfied or dissatisfied are you with Ospreys management of the neighbourhood that you live in?
  • Please read to the tenant - Osprey Housing offer a number of ways for our tenants to engage in decision making processes. We have a long running Residents Association (OTRA) along with annual and adhoc consultations around rent increases and other key decisions that affect our tenants.

  • 4 How satisfied or dissatisfied are you with the opportunities given to you to participate in your Landlords decision making process?
  • 5 How good or poor do you feel Osprey Housing is at keeping you informed about their services and decisions?
  • 6 Taking into account the accommodation and services provided, do you think that the rent represents good or poor value for money?
  • Please read to the tenant - The tenancy support team helps those living in our homes to sustain their tenancy, offering advice on rent and benefits, helping resolve housing issues, supporting access to funding, assistance with utilities and signposting to specialist housing support and other local services when needed.

  • 9 Would you like to be contacted by a member of the support team?
  • 10 Have you registered for the Tenant Portal?
  • Date
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