Tenants Satisfaction Survey

Tenants Satisfaction Survey Form
Name*

First NameLast Name
Address*

Street Address

Town

CityState / Province

Postcode
Email
example@example.com
Mobile Number
Format: 00000-000000.
Other Number
Format: 00000-000000.
1 How satisfied are you with the overall service provided by Osprey Housing ?

Very SatisfiedSatisfiedDissatisfiedVery DissatisfiedNeither
1 How satisfied are you with the overall service provided by Osprey Housing - Comment
2 Overall, how satisfied or dissatisfied are you with the quality of your home?

Very SatisfiedSatisfiedDissatisfiedVery DissatisfiedNeither
2 Overall, how satisfied or dissatisfied are you with the quality of your home - Comment
3 Overall, how satisfied or dissatisfied are you with Ospreys management of the neighbourhood that you live in?

Very SatisfiedSatisfiedDissatisfiedVery DissatisfiedNeither
3 Overall, how satisfied or dissatisfied are you with Ospreys management of the neighbourhood that you live in - Comment
Please read to the tenant - Osprey Housing offer a number of ways for our tenants to engage in decision making processes. We have a long running Residents Association (OTRA) along with annual and adhoc consultations around rent increases and other key decisions that affect our tenants.
4 How satisfied or dissatisfied are you with the opportunities given to you to participate in your Landlords decision making process?

Very SatisfiedSatisfiedDissatisfiedVery DissatisfiedNeither
4 How satisfied or dissatisfied are you with opportunities given to you to participate in your Landlords decision making process - Comment
5 How good or poor do you feel Osprey Housing is at keeping you informed about their services and decisions?

Very GoodGoodPoorVery PoorNeither
5 How good or poor do you feel Osprey Housing is at keeping you informed about their services and decisions - Comment
6 Taking into account the accommodation and services provided, do you think that the rent represents good or poor value for money?

Very GoodGoodPoorVery PoorNeither
6 Taking into account the accomodation and services provided, do you think that the rent represents good or poor value for money - Comment
7 Are you aware of the support service that Osprey provides?

YesNo
8 What aspects do you think that Osprey do well
9 What would you suggest we could do better?
10 Have you registered for the Tenant Portal?

YesNo
Signature
Date

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Tenants Satisfaction Survey Form