Find a centre

We have thousands of approved schools, colleges and training providers around the world. If you're looking for approved schools and colleges offering our BTEC, Edexcel or LCCI qualifications outside of the UK please
download an approved centre list.

For information on where you can take Edexcel exams as a private candidate please visit our interactive map. This map only shows information on schools and colleges who have allowed us to share their details, so you may wish to contact schools and colleges in your area if there isn't a centre listed in your location.

If you'd found a centre advertising that they offer our qualifications and would like confirmation that they are approved to do so, please fill out the information below and select 'next' to request confirmation.

Entry codes

If you're studying one of our qualifications as a private candidate, your exam centre may ask you for the entry or cash-in codes for the papers you're completing.

You can find this information in the 'Codes' appendix of the specification.

Find the course specification

Published resources

You can find all of the support material we publish for our courses in the 'qualifications' area of our website.

You'll need to select your qualification from the 'Find a qualification' box, and then the subject from the next menu. This will load a new page with tabs for:

• the specification
• course materials 
• published resources like text books and revision guides (if any are available)

Past papers

Past papers are a handy way to check the level of the questions you’ll need to answer in an exam - making them a great revision tool. All exam papers more than 9 months old are available for students to download, but more recent exams are password protected. This is to ensure that teachers at Pearson-approved schools and colleges have material to use for mock exams.

If you want a copy of a password protected exam paper, you'll need to ask your school or college for a copy.

ResultsPlus Direct

You can find answers to many of the most common ResultsPlus Direct questions on our FAQs page. If this information doesn't answer your question, click 'next' to speak to the team.

Help understanding results

We've created a number of support pages to help you to understand your results and how we have marked your work:

• Understanding your results: information for students
• Understanding onscreen, on-demand test results
• Understanding marks and grades
• Converting marks, points and grades
• Calculating your overall BTEC grade

If this information hasn't helped, click 'next' to speak to the team.

Post results services

You can find information about our review of marking and access to script services, including how much they cost and deadlines for applying, on our support pages.

Post results services usually need to be requested through your school or college although private candidates can apply to us directly if their exam centre won't apply on their behalf.

If your school or college has told you that they are unable or unwilling to request a review of moderation for controlled assessment or coursework, we cannot overturn this decision.

Click 'next' if you'd still like to speak to the team.

Information about certificates

BTEC, EDI and LCCI certificates are usually printed within 6 weeks of you completing the course. Edexcel certificates take a little longer to print to allow students to apply for post results services first.

Once we've printed your original certificate, it's sent to your school, college or training provider. They will keep hold of it for 12 months to give you time to collect it.

If more than 12 months have passed and your school, college or training provider no longer have your certificate, you can apply for a replacement or a certifying statement of results by completeing our online application form. Costs for this service start at £43.

Click 'next' if you'd still like to speak to the team.

Replacement certificates and confirmation of results

You can request confirmation of your results or for a replacement certificate by completeing our online application form. Costs for this service start at £43.

This fee includes a charge for locating your record within our archive and therefore we're not able to confirm whether or not we hold your results without you submitting an application.

If you're not sure if you completed your qualification with us, you could try getting in touch with friends from your class to see if they have their certificates, or contacting your school or college.

Click 'next' if you'd still like to speak to the team.

Application tracking

Once you've completed an application for a replacement certificate document or for us to send your results to a third party, you can check the status of your order on the tracking page.

The stages your application will go through will depend on the qualification you completed. It is not unusual for applications to stay at 'new request' for several days, depending on the volume of applications we're working through.

If you're application is has not reached the 20 working day service level (5 working days for Priority Edexcel applications) the team will not be able to add any information to that shown on the tracking page.

Click 'next' if you'd still like to speak to the team.

Incorrect personal information

We can correct errors such as misspelled names very quickly but you need to speak to the exams officer or administrator at your school, college or training provider to request any changes.

The information printed on your certificate is given to us by your school, college or training provider during registration. Therefore requests for changes must come from someone at your centre.

Click 'next' if you'd still like to speak to the team.

Complaints about Pearson exams

If you are concerned about an aspect of one of our assessments your teacher is in the best position to guide you. If they feel they need to formally raise your concerns with us, they can do so on behalf of all students at your school, college or learning provider.

Why do I need to talk to my teacher about concerns with a Pearson assessment?

We take the integrity of our qualifications very seriously and review all feedback we receive about our assessments.

Where an issue is identified with an exam or other assessment that we've set, we work with our examiners to ensure that no students are unfairly advantaged or disadvantaged. We do this by carefully monitoring students' responses during the marking and by setting grade boundaries that make sure you're fairly rewarded for your performance.

Find out more about how we mark work and set grade boundaries to take into account the difficulty of an exam

This means that we can't comment on concerns until all of the work has been marked and results have been released, making it very difficult to respond to you within a reasonable timeframe  Therefore, instead of responding to individual students or parents raising concerns about an assessment, we publish information on our student updates page and share the details of any actions we've taken to our centres who can share the information with you.

Read our updates to students

If you'd still like to provide us with feedback, please complete the information below and press 'next' to continue.

Complaints about marking and grading

When students or parents contact us we can’t share specific information about results because we don’t hold enough information to verify your identity. This means that if you are unhappy with your results or feel that they are incorrect, your teacher is in the best position to help you. They will be able to clearly explain the options available and can contact us on your behalf if necessary.

I'm a private candidate - are the rules different?

Yes. Although private candidates often find it easier to speak to their school, college or learning provider about their results, they can contact Pearson directly to request post-results services like a ‘review of marking’ or to request a marked copy of their exam paper. If a private candidate is unhappy with the outcome of a review of marking, they can also appeal our decision without going through their exam centre.

Why can’t I have my coursework or controlled assessment remoderated?

Coursework and controlled assessments are internally marked by your teacher and then the work is externally moderated by Pearson. If your teacher marked the work incorrectly, this is picked up during the moderation process and marks are adjusted accordingly.

If your teacher's marks were adjusted, only your school, college or learning provider can request work to be remoderated. This is because if a remoderation is requested, all work must be resubmitted and any changes will affect all students registered at your centre for that particular subject.

Who determines the rules around marking and re-marking assessments?

Pearson works with the other major UK awarding organisations to set common rules for processes such as the marking and re-marking of assessments. This is to ensure that all students are treated in the same way, regardless of the awarding organisation your school, college or learner provider has chosen.

The major UK awarding organisations are members of the Joint Council for Qualifications (JCQ) and all rules set by this body comply with the Ofqual Code of Practice.

Complaints about your teacher, school, college or learning provider

If you’re unhappy with the way your teacher is delivering a Pearson qualification, or with a decision that’s been made by your school, college or learning provider, you need to give them the opportunity to investigate and respond to your concerns before getting in touch with us. The only exception to this rule is where you have evidence that someone has committed malpractice.

What is malpractice and how do I report it?

What is my school, college or learning provider's internal complaints process?

We've provided an example of a school's internal complaints process below, but policies will vary from centre to centre. Your school, college or learning provider will be able to give you more information on which steps are relevant to you.

At any point during the investigation of a complaint, your school, college or learning provider can get in touch with us for more information, support or advice. However, we would not usually become directly involved until the internal process has been completed.

If you've already exhausted your school, college or learning provider's internal complaints process and would like advise on possible next steps, click 'next' to continue. Please ensure you upload a copy of all correspondence with your school, college or training provider for us to review.

Our contact details

Our Learner Support helpdesk is open 09:00 a.m. - 4:00 p.m (UK time) Monday to Friday, excluding bank holidays. You can call us on:

0845 618 0440* (within the UK)
+44 (0) 161 855 7514 (outside the UK)

*Calls cost 3p per minute plus your phone company's access charge.

Alternatively, complete the information below to drop us an email.

To get you an answer as quickly as possible, we usually need information about which course is being studied and where. The easiest way to provide this information is to let us know the registration information for the person studying the qualification.

Please click the 'Upload' button below to provide proof of ID.

Please click the 'Upload' button to attach any files to your complaint.