Phoneware Texting powered by Clerk lets your existing business phone numbers send and receive SMS and MMS messages, so customers can reach you the same way they already text everyone else. There's no new number to publish and no separate app to hand out; your business phone number(s) simply become textable.
Here's how it works. Each phone number is assigned to an inbox, and inboxes can be shared across your team. When an inbox is shared, every assigned user sees incoming messages, can reply, and can view responses sent by their teammates, so a conversation is never trapped on one person's phone. This is especially useful for your organization's main phone number: instead of one person owning it, your whole team can staff it together and pick up wherever a colleague left off.
To keep things personal, each user can be given a signature that identifies their replies on a shared number, so customers always know who they're chatting with even though the messages come from a single phone number.
You and your team can send and receive messages from anywhere -- right in a web browser, on the go with the mobile app, or directly inside Microsoft Teams -- so texting fits into the tools you already use every day.
What you get:
- Texting on the business numbers you already use
- Shared team inboxes for true collaborative messaging
- Per-user signatures on shared numbers
- Full visibility into the conversation history for every assigned user
- Access from your browser, mobile app, or Microsoft Teams
Complete the fields below to get started, and our team will provision texting on your selected phone numbers.