Information
We strive to maintain a high standard across our club at all times and welcome feedback about your experience with Pine Hills Football Club. We also recognise that complaints may sometimes arise and will ensure that any such feedback is addressed in a consistent, fair and open manner.
Our team aim to acknowledge receipt of your feedback within 3 business days.
Privacy Collection Statement
Pine Hills Football Club is committed to protecting your privacy and handling personal information responsibly.
The personal information collected through this Complaints and Compliments Form, including your name, email address, telephone number, and any information you choose to provide, is collected for the purpose of receiving, assessing, investigating, responding to, and resolving feedback, complaints, compliments, concerns, or enquiries submitted to the Club.
Providing your contact details is voluntary; however, failure to provide sufficient information may limit our ability to investigate or respond to your submission.
Your personal information will only be accessed by authorised Club representatives and, where necessary, may be shared with relevant sporting bodies, governing organisations, insurers, legal representatives, or regulatory authorities where required to investigate, manage, or resolve the matter raised.
Pine Hills Football Club will take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
By submitting this form, you acknowledge that the information you provide may be used for the purposes outlined above and that the Club may contact you regarding your submission.
For further information about how Pine Hills Football Club manages personal information, or to request access to or correction of your personal information, please contact the Club Secretary at secretary@pinehillsfootball.com.