Responsibilities of PolarExplorers (that's us):
PolarExplorers exists to help participants pursue travel and expedition objectives in the polar regions. PolarExplorers is the polar division of The Northwest Passage, Inc. In providing these experiences, The Northwest Passage, Inc. dba PolarExplorers and its employees, agents, owners, contractors, outfitters, and guides may engage third-party providers, including but not limited to hotels, transportation companies, air carriers, vessel operators, land operators, local guides, and other travel service providers.
PolarExplorers is not responsible for the acts, omissions, negligence, financial condition, or failure of any third-party provider or supplier. PolarExplorers is also not responsible for loss, damage, injury, death, delay, inconvenience, or expense resulting from circumstances beyond its control, including but not limited to weather, force majeure, acts of God, pandemics, disease outbreaks, quarantines, strikes, political or civil unrest, terrorism, theft, border closures, government action, transportation delays, schedule changes, or equipment failure.
PolarExplorers reserves the right to alter, omit, or substitute any part of the itinerary without prior notice, including lodging, transportation, route, schedule, and expedition leadership. PolarExplorers also reserves the right to cancel, postpone, withdraw, or reschedule any expedition due to insufficient participation, safety concerns, operational constraints, or circumstances beyond its control.
PolarExplorers is not responsible for expenses incurred by participants in preparation for or in connection with an expedition, including but not limited to equipment purchases, medical expenses, insurance premiums, airfare, baggage fees, airline penalties, hotel costs, visa costs, or other expenses arising from delay, interruption, modification, or cancellation of travel plans. Rescheduling an expedition does not constitute cancellation.