Incident Notification

Incident Notification
Company Name of the Certified Site*
Customer Number with ProCert
ProCert Portal
Contact Person

First nameLast name
Email*
example@example.com
Definitions

Product recall

Any measure aimed at achieving the return of a dangerous product that has already been supplied or made available to consumers by the producer or distributor.

At least one of the following measures has been initiated:
- Press release
- Publication on a recall portal (RappelConso, RecallSwiss, ...)
- Posting in store with request to end consumers to return purchased goods or other information to end consumers

Product withdrawal

Any measure aimed at preventing the distribution, display and offer of a product out-of-specification and / or dangerous to the consumer.
Nature of incident*

Product RecallProduct WithdrawalRegulatory authority situationForce majeure eventCyberattackCeasing of productionInterruption of productionOther
Situation with regulatory authority*

Sanction after a visitProduct RecallProduct WithdrawalEnforcement NoticeOther
Standard concerned

FSSC 22000IFS FoodBRCGS FoodOther
Select Incident Category

Microbiological contaminationPhysical contaminationChemical contaminationAllergenPackaging/labelingQualityOther
When was production ceases?

DayMonthYear
Date
Do you still have goods in stock?

yesno
By when (estimated) will your stocks be emptied?

DayMonthYear
Date
When was production interrupted?

DayMonthYear
Date
Until when will the interruption last? (estimated)

DayMonthYear
Date
Is the cause linked to your certified site or a supplier

SiteSupplierBothOther
Supplier details

Name

Street Address

CityState / Province

Postal / Zip Code
Date of incident*

TagMonatJahr
When was the incident detected ?
Date of recall / withdrawal (if different from the date of the incident)*

TagMonatJahr
Outline of the incident*
Are any regulatory authorities involved?*

YesNo
If so, were any measures imposed?*
IMPORTANT: Should the current situation with the authorities change or should measures be taken as a result of the notification, please inform ProCert immediately (e.g. total or partial closure of production sites)
What kind of products are involved? (from your point of view)

Products / raw material with further processing on our site / by our companyTrading Products (purchase and resale without transformation on our site / by our company)Other
Products, labels, batches, quantities, production dates, BBD
Action taken
What was done when the incident was noticed? Who did what, when?
Root cause analysis
What are the causes of the incident? (to be completed within 14 days of the initial notification of this form).
Corrective actions
What is being done to prevent such cases? (Can be completed later)
Upload files

Cancelof
When clicking "Send Notification", the form will be sent to ProCert. The form including data will be saved and can be updated at a later date via the link that will be sent to you.
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