RCCMHC Referrals and Information Sharing
RCCMHC manages a centralized referral portal for families with complex needs and multisystem involvement that offers a streamlined pathway to coordinated care.
- 97% of families sent to RCCMHC through the portal successfully complete our comprehensive youth and family screening for ongoing care.
- Using real-time data fromlocal agencies, we match families with the best-fit provider based on specialty, availability, location, insurance, language, etc.
- RCCMHC remains engaged after the referral—offering multisystem Care Team coordination, reminders, transportation, flex funds, drop-in parent classes and youth groups, peer coaching etc.
- Two-way referrals and shared care planning between RCCMHC, our system partners, and local agencies ensures more comprehensive ongoing support.
Youth and Family Screening
Our client families designed every detail of our Youth and Family Screening so that it addresses needs and strenghts, is trauma-informed, and culturally responsive.
To streamline access, many local agencies accept our Youth and Family Screening instead of requiring RCCMHC to fill out their specific agency referral form(s). Although most agencies say that they appreciate the thoroughness of the screening, we realize that this option may not be possible for all agencies.
Collaborative Authorization to Exchange and Disclose Information
In MN, collaborative statutes allow for a simplified information sharing process with "member agencies".
Parents and legal guardians can authorize a blanket consent of limited information sharing with any vetted agency for purposes of care coordination. This allows RCCMHC to rapidly form and mobilize multi-agency care teams without needing to go back for separate consents each time a new agency becomes involved. RCCMHC's ROI can cover the referral and coordination conversation, allowing the Member Agency to receive: Family contact information, Basic background, Screening results, Care team notes and Service gaps or urgent needs.
If a local agency initiates new services with the client, they will still need to collect their own signed consent and HIPAA forms.
Parents and legal guardians always have a choice- they do not have to use this "simplified ROI process". Instead of using the blanket consent, parents and legal guardians can choose to share information only with selected agencies.