Consumer Satisfaction Survey

  • Consumer Satisfaction Survey

  • Please rate the following statements regarding your experience with Ravenwood Health services by selecing the answer that best reflects your opinion.  Your honest opinion, positive or negative, is greatly appreciated, completely anonymous, and will be used to help us improve our services.   Thank you for your participation!

  • 1. The environment at Ravenwood Health is friendly and welcoming.*
  • 2. My phone contact with Ravenwood Health staff has been respectful and helpful.*
  • 3. My needs were addressed the first time I contacted the agency.*
  • 4. When I call the agency, my phone call is returned in a timely fashion.*
  • 5. My appointments are scheduled in a timely manner.*
  • 6. I rarely experience issues having my medication refilled at Ravenwood.*
  • 7. It is easy to schedule time with my medication provider*
  • 8. I feel like I actively participated in my treatment planning and the development of my treatment goals.*
  • 9. I feel like my treatment needs and goals are being or have been met.*
  • 10. My quality of life has improved since I began receiving treatment at Ravenwood Health.*
  • 11. I feel the services I receive are culturally appropriate.*
  • 12. I feel safe when in a Ravenwood Health facility.*
  • 13. I feel safe when I am with my Ravenwood Health provider.*
  • 14. I am satisfied with the overall quality of services I have received from Ravenwood Health*
  • 15. I would recommend Ravenwood Health services to my friends and family.*
  • Should be Empty: