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  • Redwoods Warranty for OLP

    Submission Form
    • Instructions 
    • Complete and submit this form to submit a Redwoods Warranty Request.

      Contact Information

      • Company - Select State then the Company that is submitting the request
      • Contact Name - Submitter's contact name
      • Contact Email - Email to receive the emails from the Warranty system
      • Contact Phone - Submitter's phone number to call if we have any questions

      Defect Information

      • Defect Detail - Enter all defect details in this section. For each defect add a Defect Detail row using the "+ Add" button:
        • Product - Select the product affected
        • Failure - Select the component afffected
        • Quantity - Change from 1 if the same defect is on multiple units of the same product
        • Serial Numbers - Enter the Serial Number(s). Should match the Quantity.
      • Supplemental Images - Upload all supporting image(s) of the defect(s). In most instances the image is used in liu of shipping the product back to Redwoods. This field can handle multiple images.
      • Additional Information - Enter any additional information we should be aware of related to the Warranty Submission.
    • Contact Information 

    • Defect Information 
    • Required - Enter details below for the Product where you selected Failure *Other

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