ScanOnline - Enterprise Network Installation Questionnaire

ScanOnline - Enterprise Network Installation Questionnaire
General Customer Information

Company NameCustomer Contact
Your Email (The Person filling out this form will receive a copy of this document)
example@example.com
IT Team Information - Corporate IT, Onsite IT or Contractor To Note
Name

First NameLast Name
Phone Number

Area CodePhone Number
Email
example@example.com
Company (If Not Internal Employee)
Onsite GM/Onsite Point of Contact For Project
Name

First NameLast Name
Phone Number

Area CodePhone Number
Email
example@example.com
Customer Location (NOTE: Where Project Will Take Place)
Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Is This a Multi-Site Project?

YesNoOther
If Yes, Please Note the Other Addresses/Locations Where Work Will Take Place and Any Additional Information That Would Be Helpful To Understand (ie: Does this Project Encompass Multiple Buildings Within One Campus/Branch or Multiple Off-Site Locations/Branches)
More Feedback:
Before we get started with the questionnaire, would you like to attach any helpful documentation for ScanOnline to review?

Browse Files

Cancelof
Has a Wireless Site Survey been completed at the Facility?

YesNoOther
Can we get a copy of the completed site survey?

YesNoScanOnline completed the site surveyOther
More Feedback:
Will a lift be required?

Yes, ScanOnline to provide liftYes, Customer to provide liftNo lift required (Ladder work)Other
You selected "ScanOnline to provide lift".

Please Answer These Additional Follow Up Questions...
If ScanOnline provides the lift, what is required for the survey?

Articulating Boom (up to 40')Straight Boom (over 40)Scissor LiftPersonal LiftType of Lift Specification (addt. options to follow)Other
If ScanOnline provides the lift, are there further lift type requirements?

IndoorOutdoorPropaneElectricGas/DieselNone of the above are important to noteOther
You Have Selected "Customer Provides Lift".

Disclaimer:

Customer assumes responsibility to provide a dedicated, operational lift in good working order that is the correct size/height needed for the work for the WLAN project. Any delays regarding these requirements will be subject to additional charges. These charges will be for procuring a lift and any associated scheduling delays.

Please Answer These Additional Follow Up Questions...
Will this lift be dedicated during the survey?

YesNoOther
Are there any safety requirements?

YesNoOther
Liability/Proof of Insurance?

YesNoOther
Working at heights permits?

YesNoOther
PPE:
Escort:
More Feedback
Will any new MDF/IDF locations be required to complete the installation?

YesNoOther
Comments:
Have electrical power requirements been discussed for additional MDF/IDF?

YesNoOther
Comments:
Have electrical power requirements been discussed for outdoor AP's?

YesNoOther
Comments:
Is a managed services contract being considered for the site?

YesNoOther
Comments:
Will ScanOnline be contracted to configure and/or stage the wireless equipment?

YesNoOther
You have selected "Yes". The following information will need to be supplied two weeks prior to installation or reciept of hardware if not entered here:
Desired SSID
Encryption Type (WPA, WPA2)
IP address for access points?

DHCPStatic
If static, provide range of IP Addresses
Controller IP address (Must be Static)
Administrator Credentials:
User Name
Password
If new POE switches are being installed, are we (ScanOnline) responsible for the configuration?

YesNoOther
You selected "Yes", please provide the following switch configuration/administrator credential information:
User Name Credentials
Password Credentials
IP Address (Must be static)
Will current firmware be available for install?

Yes (Staging)Yes (On-site)NoOther
If staging, please provide controller version
Are there naming convention requirements for the MDF/IDF's and AP's for the project?

YesNoOther
Who is responsible for labeling?

ScanOnlineCustomer
If ScanOnline is responsible for labeling, Please provide how you would like this to be accomplished and the convention that you wish to use for labeling the following item types:
IDF/MDF
Switches
Access Points
Network Ports
Fiber Ports
Other comments, such as office keystone and port covers color and convention:
You have selected "no". Additional follow up questions...
Who will be responsible for configuring the controller, switches and AP's?
Where will the controller be?

On PremisesCloudOffsite
Person responsible for configuration of controller, if not same as above?
What are the "turn up" expectations and responsibilities for ScanOnline?
(Assumption: ScanOnline will provide MAC and SS# for access points installed)
Who will handle the "turn up" process within the wireless system? (If different from person responsible for configurations)
Is an existing wireless network already operating on-site?

YesNoOther
Will the old network need to run concurrently with the new?

YesNoOther
Who will we be responsible for removing the old access points?

ScanOnlineCustomerOther
More Feedback:
What type of applications will be used with the new WLAN (Choose all that apply)

Data ApplicationsVOIP ApplicationsVideo ApplicationsOther
Will there be any security clearances needed?

YesNoOther
Comments:
Is there any safety gear required to perform the installation? (Choose all that apply)

Hard HatSafety GlassesEar ProtectionSteel Toed ShoesFall Protection/HarnessNoneOther
Post install heat map and closing report details/expectations?
Proposed time frame for the project:
Start Time
Phases
Completion
If conduit is to be installed by electrician or other subcontractor(s)...
When will this be completed?

MonthDayYear
Date
When will electric installation be completed?

MonthDayYear
Date
Will ScanOnline be able to work outside the normal first shift hours and weekends if needed?

YesNoOther
Please list available hours, dates, shifts for access:
List any additional notes here:
Should be Empty: