ScanOnline Network Site Survey Questionnaire

ScanOnline Network Site Survey Questionnaire
Company Name
Customer Contact (Primary)
Your Email (Person Filling Out Form - You Will Receive a Copy)
example@example.com
IT Team Leader Info: Corporate IT, Onsite IT or Contractor Information for project
Name

First NameLast Name
Phone Number

Area CodePhone Number
Email
example@example.com
Job Title
Location
Ex: worksite or dept. you work within
Onsite GM/Onsite Point of Contact

(Maybe same or different contact from IT Lead, dependent on your unique situation)
Name

First NameLast Name
Phone Number

Area CodePhone Number
Email
example@example.com
Customer Location Information (Project Site)
Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Before we get started with the questionnaire, would you like to attach any helpful documentation for us to review?

Browse Files

Cancelof
What type of site survey is being requested?

ActivePassivePredictive
You Selected "Active Site Survey" Here are some follow up questions...
What is the purpose of the survey?

TroubleshootingCertificationBoth
Access to Controller (please enter credentials and IP address)
Person responsible for controller (If credentials not known)

First NameLast Name
SSID of network to be surveyed
Encryption Key
What problems are currently being reported? (select all that apply)

Dropped ConnectionsUnable to ConnectRoaming IssuesDead SpotsApplication IssuesNetwork Latency
You have selected "Passive Site Survey"
Provide SSID of network being used
Will a lift be required?

Yes, ScanOnline to Provide LiftYes, Customer to Provide LiftNo Lift Required (Ladder Work)
If ScanOnline provides the lift, what is required for the survey?

Articulating Boom (up to 40')Straight Boom (over 40)Scissor LiftPersonal LiftType of Lift Specification (addt. options to follow)Other
If ScanOnline is providing the lift, are there further lift type requirements?

IndoorOutdoorPropaneElectricGas/DieselNone of the above are important to noteOther
You Have Selected "Customer Provides Lift".

Disclaimer:

Customer assumes responsibility to provide a dedicated, operational lift in good working order that is the correct size/height needed for the work for the WLAN project. Any delays regarding these requirements will be subject to additional charges. These charges will be for procuring a lift and any associated scheduling delays.

Please Answer These Additional Follow Up Questions...
Will this lift be dedicated during the survey?

YesNo
Are there any safety requirements?

YesNo
Liability/Proof of Insurance?

YesNo
"Working at heights" permits?

YesNo
PPE
Escort
What type of WLAN hardware is requested for the project?

ExtremeCisco/MerakiRuckusArubaMistOther
Do You Have an Existing Wireless Network?

YesNo
Year of Installation
What is the size (SQ FT) of the facility to be surveyed?
Outdoor
Indoor
How would you describe the facility (Check all that apply for survey)

WarehouseManufacturingOffice (Carpeted Space)Educational/CampusCold StorageHospitalityRetailOther
How would you describe the facility

WarehouseManufacturingOffice (Carpeted Space)Educational/CampusCold StorageHospitalityRetailOther
Select all that apply within the hospitality space:

Conference RoomsGuest RoomsPool AreaBack of House
Would you describe the facility as...

GreenfieldRetrofit
Do you have a current floor plan of the facility?

YesNo
**Note** Floor plan is mandatory for active and passive site surveys one week prior to scheduled survey. Preferred file types are .pdf, .png, .dwg, .jpeg/.jpg
Are there any outdoor areas that need coverage?

YesNo
What type of equipment is being proposed? (Choose all that apply)

ExtremeCisco/MerakiRuckusArubaMistOther
What type of clients will be accessing the wireless network? (Choose all that apply)

Handheld Scanners/Mobile DevicesLaptopsVOIP PhonesBYODOther
What type of applications currently access the WLAN? (Choose all that apply)

Data ApplicationsVOIP ApplicationsVideo ApplicationsOther
Will there be any security clearances needed for site access?

YesNoOther
Is there any safety gear requirements in order to perform the installation? (Choose all that apply)

Hard HatSafety GlassesEar ProtectionSteel Toed ShoesSafety HarnessNoneOther
Do you have any minimum wireless standards that need to be adhered to?

YesNoOther
Signal/Noise Ratio (SNR)
(dbm)
Data Rates
(mbps)
Proposed date/dates for the survey?

MonthDayYear
Date
Leave Any Additional Notes for ScanOnline Here:
Should be Empty: