Schoemans Support

Schoemans Support

Complete the form for Technical Assistance. Note this form does not cover Warranty requests, call 083 702 0300 for Warranty.
Select the type of Support Service Needed:
Select your nearest Schoemans branch:
Is the device currently covered by a maintenance contract?
Name

First NameLast Name
Email
example@example.com
Phone Number
Company Name
if applicable
Address

Postal Address

Street Address

CityRegion

Zip Code
State the problem
Attachment

upload image of the issue/error message and Status page (if applicable)
Cancelof
The following technical support charges may apply:

• Labour: N$747.50 per hour, including VAT
• Inspection fee: N$287.50, including VAT

Please note: The applicable charges will depend on the technical work required. Any replacement equipment, parts, cabling or additional materials will be quoted separately.
Service Charges Acknowledgement
Device Brand
Device Model
Serial Number
State the problem
Attachment

upload image of the issue/error message and Status page (if applicable)
Cancelof
The following technical support charges may apply:

• Labour: N$600.00 per hour, including VAT
• Call-out fee: N$250.00, including VAT
• Inspection fee: N$350.00, including VAT

Please note: The applicable charges will depend on the technical work required. Any replacement parts, consumables or additional materials will be quoted separately.
Service Charges Acknowledgement
Printer Brand
Printer Model
Serial Number
Meter reading (Black & White)
Only for printers under Maintenance contract
Meter reading (Full Colour)
Only for printers under Maintenance contract
State the problem
Attachment

upload image of the issue/error message and Status page (if applicable)
Cancelof
The following technical support charges may apply:

• Labour: N$600.00 per hour, including VAT
• Call-out fee: N$250.00, including VAT
• Inspection fee: N$350.00, including VAT

Please note: The applicable charges will depend on the technical work required. Any replacement parts, consumables or additional materials will be quoted separately.
Service Charges Acknowledgement
Should be Empty: