Please complete and submit this form to request service. Please allow 7-10 business days for service to be completed, unless otherwise noted below. You can reach us at @ShoeDoctor_MSP on Instagram for updates. If you are paying in cash, type CASH in the coupon code box to complete check out.

By submitting footwear to Shoe Doctor, I acknowledge that aged (10+ years), damaged, worn, previously repaired, or altered shoes are high-risk and may fail during or after service due to material breakdown, oxidation, dry rot, weakened adhesives, or prior work. I understand that damage may occur, including irreversible damage or total loss, even when proper care and industry-standard techniques are used. Results are not guaranteed. I voluntarily assume all risk associated with this service and agree that Shoe Doctor, its employees, contractors, and third-party service providers are not liable for damage, loss of value, or any related or consequential damages. I acknowledge that pricing may change if additional services are required based on condition discovered during service. Maximum liability, if any, is limited to the amount paid for the service. Shoe Doctor reserves the right to refuse or stop service if risk exceeds acceptable limits.

Shoe Doctor appreciates your business and trust in providing quality service. Items are accepted at customer’s risk. Shoe Doctor is not liable for damage, loss, or theft during drop-off, service, storage, shipping, or pick-up. Remove all personal items prior to service. Proceeding constitutes acceptance of these terms.