Clinic and Admin Feedback
We would be grateful if you could take a few moments to share with us feedback on our office space and administrative processes. Your feedback would be very helpful in improving the client experience at Sofia Wellness Clinic.
Clinic Space
How would you rate the overall comfort of the clinic's waiting area?
Very uncomfortable
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Very comfortable
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1 is Very uncomfortable, 10 is Very comfortable
How would you rate the overall comfort of our counselling rooms?
Very uncomfortable
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Very comfortable
10
1 is Very uncomfortable, 10 is Very comfortable
Did you find the clinic's environment to be private and confidential?
Please Select
Yes
No
Partially
Please feel free to provide your feedback on our clinic space (e.g. pantry provision, decoration, seating, temperature and lighting) and any other comments that you have.
Administrative Processes
How would you rate the ease of scheduling appointments?
Very difficult
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Very easy
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1 is Very difficult, 10 is Very easy
How would you rate the clarity of information provided regarding appointment scheduling and billing?
Very difficult
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Very easy
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1 is Very difficult, 10 is Very easy
How satisfied were you with the responsiveness of administrative staff?
The therapist’s approach is not a good fit for me.
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The therapist’s approach is a good fit for me.
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1 is The therapist’s approach is not a good fit for me., 10 is The therapist’s approach is a good fit for me.
How satisfied were you with the support received by administrative staff?
The therapist’s approach is not a good fit for me.
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The therapist’s approach is a good fit for me.
10
1 is The therapist’s approach is not a good fit for me., 10 is The therapist’s approach is a good fit for me.
Do you have any suggestions for improving the administrative process or any feedback that you would like to share?
Submit
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