Please do not offer compensation unless the issue has been resolved, refer to your Duty Regional Manager or Duty Team Leader if you are unsure. If GOGW please tick GOGW not Compensation.
Please Message the Duty Regional Manager (If Overseas), or Duty Team Leader (If Helpline)
Please message the Duty Regional Manager (If Overseas), or Duty Team Leader (If Helpline) on Teams to either confirm in writing or the Manager to update the case to confirm it’s been authorised.