Damage Claim Form

Damage Claim Form
Step 1. Required Information
We require this information within 4 working days of the clients departure to be a valid claim.
Name of person submitting form
Your Email Address
example@example.com
Position / Job Title
Solmar Villas - Villa Name
(As per the signed contract and resort report)
Solmar Villas Booking Reference
Solmar Villas booking reference is the 6 digit long number, found on your weekly Resort Report , which must be added for claim to be approved.
Amount being claimed (in local currency)
Currency
Who should the authorised amount be paid to?
Damage Description: (Please note you must include all damage you would like us to investigate at this stage in this form.)

0/10000
Step 2. Invoice
Information you can provide later if not available when submitting this form (must be provided within 14 days).
Do you have the invoice for repair available to upload now?
You will need to provide an invoice for the repair/replacement, you have 14 days from reporting it to provide this.
Please upload invoice here

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Step 3. Images/Videos
Do you have photos / video support your claim ?
Image 1

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Image 2

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Image 3

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Image 4

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Image 5

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Image 6

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Image 7

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Image 8

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Image 9

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Image 10

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You will need to provide supporting evidence for the claim, you have 14 days from reporting to provide this.
Step 4. Declaration
I understand and accept that for this claim to be valid we will need to provide the following information as outlined, unless agreed with Solmar Villas

1. Claim to be submitted within 4 working days of clients departure
2. Photos/Video to be uploaded at the time of reporting OR by email within 14 days (contracts@solmarvillas.com)
3. Invoice for repair/replacement at the time of reporting OR by email within 14 days (contracts@solmarvillas.com)

Failure to follow the above timescales or guidelines may result in the damage claim being rejected.
Subject
Business Hours ID
Should be Empty:

Damage Claim Form

Step 1. Required Information

Step 2. Invoice

Step 3. Images/Videos

Step 4. Declaration