ENTRY: Admission is by Kids Club Access only. Both the child and accompanying adult/s must secure a Kids Club Access before entry. An adult shall be the parent or guardian who must be aged 18 and above.
1. A Kids Club Access is inclusive of a 2-hour playtime inside the facility. An extension of playtime shall be charged the equivalent one (1) Child/Adult Kids Club Access.
2. Children aged 5 and under and children with special needs must be accompanied by an adult at all times and must remain inside throughout the duration of the visit. Children found without an adult may be removed without refund or compensation.
3. An adult shall attend to and supervise a child aged 3 and under at all times (1:1).
4. An adult can attend to a maximum of three (3) children aged 4 and 5 (1:3).
5. Children aged 6-17 are allowed to enter without being accompanied by an adult, but an adult must be present during the child’s check-in and check-out.
6. Children 75 cm and under are free of charge when accompanied by one (1) paying adult.
7. Children who are sick or have had a fever (and not on fever-reducing medication) within the last 24 hours, or have had any recent exposure to a contagious illness shall not be allowed entry.
8. Children will only be released to the parent or guardian who registered the child at entry or the registered emergency contact person.
9. No drop-offs and no in and out privileges.
10. Parents/guardians are encouraged to claim their children 15 minutes before closing time. If the child is not claimed 15 minutes after closing time, the management shall be constrained to turn over the child to the relevant government agency or appropriate non-government agency.
11. All guests, whether children or adults, shall wear socks while in the Kids Club area. Socks are available for purchase at the PLAY Store. Guests using the slides are advised to wear long sleeved shirts.
12. Do not leave valuables in the day lockers or shoe cubbies.
13. Please ensure that the child is not wearing loose jewelry and clothes worn must not have any metallic rivets, buttons on the back pocket, or design that may scratch other children or surfaces.